7,869 questions
2 answers
Outlook sign-in keeps returning error - You've tried to sign in too many times with an incorrect account or password.
Outlook is blocking signing in (on the same device and mobile provider I use for data everyday), and Microsoft won't provide support over the phone; additionally, I can't use the virtual agent as it requires signing in. The account is for personal use. …
Outlook | Web | Outlook.com | Email
asked 2025-11-11T13:54:06.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Keegan Crossley
60
Reputation points
commented 2026-04-09T03:47:27.36+00:00
Hornblower409
6,905
Reputation points
2 answers
Postmaster classified message as spam and it’s from & to same
I sent an email to myself and I’m getting a message stating that postmaster has determined that it is spam.
Outlook | Outlook for mobile | Outlook for iOS | For home
2,662 questions
asked 2026-04-03T13:43:41.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 76%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Norma Rhynold
0
Reputation points
edited an answer 2026-04-09T03:47:23.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
5,495
Reputation points Microsoft External Staff
Moderator
2 answers
Can’t send emails they come back post master refusal
I can’t send emails it comes back post master refusal but I can receive emails. It happened 3days ago .I did an update on my Ipad .After I was able to send the email. Today it happened again. Can you fix this please
Outlook | Windows | Classic Outlook for Windows | For home
31,242 questions
asked 2026-04-03T13:07:05.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lauraine Hebert
0
Reputation points
commented 2026-04-09T03:45:13.17+00:00
Emma1-N
5,495
Reputation points Microsoft External Staff
Moderator
5 answers
How can i find the junk folder for my Email in Outlook?
How can I find the junk folder for my Email in Outlook?
Outlook | Windows | Classic Outlook for Windows | For home
31,242 questions
asked 2025-07-29T18:04:37.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 34%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Leroy McLaurin
0
Reputation points
commented 2026-04-09T03:38:54.4433333+00:00
Hornblower409
6,905
Reputation points
3 answers
Outlook calendar freezes, does not respond when clicking on any calendar item and crashes outlook
Outlook calendar freezes, does not respond when clicking on any calendar item and crashes outlook. This has happened several times at random but appears to occur after any updates. I have reinstalled MS Office completely, tried both the repair and modify…
Outlook | Windows | Classic Outlook for Windows | For home
31,242 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 52%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
3 answers
How to fix my email via storage
So I opened up my email and it said it could not recieve emails due to my one drive storage being full. So I went into my one drive and deleted everything. It now shows .4 gig out of 5 gig being used. When I relog into my email it goes back to saying the…
Outlook | Web | Outlook.com | Email
7,869 questions
asked 2026-04-07T15:31:42.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 78%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dak
0
Reputation points
edited a comment 2026-04-09T03:32:00.4066667+00:00
Gunasekar N
63,880
Reputation points
Independent Advisor
1 answer
Microsoft will not accept my Yubico passkey
After putting up with the constant prompts to use an alternative method to sign-in, I purchased a Yubico passkey C NFC (not cheap). I am trying to log into my Outlook email using the passkey. Microsoft says I cannot use that passkey and should try…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T03:28:53.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 28.999999999999996%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Steven Dunn
70
Reputation points
answered 2026-04-09T03:29:10.14+00:00
Q&A Assist
1 answer
Can't send emails on Outlook
Hi, I cannot send emails on Outlook. Receive "Send/Receive error message when trying to send and the following "Task '[Moderator note: PII removed] @bigpond.com - Sending' reported error (0x800CCC69) : ' The server responded: 550 5.7.1…
Outlook | Windows | Classic Outlook for Windows | For home
31,242 questions
asked 2026-04-08T03:25:36.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mike Nolan
0
Reputation points
edited the question 2026-04-09T03:24:44.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
8,805
Reputation points Microsoft External Staff
Moderator
2 answers
MSN/Outlook Sign -In Problems-Widespread?
Ongoing sign-in problems on Outlook for the past 2 weeks. "Too many tries" message when using my correct password the first time. Yesterday no problem with the New Outlook, but could not sign-in on Outlook on-line. That's strange. If an…
Outlook | Web | Outlook.com | Email
7,869 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
1 answer
incoming emails from known senders go directly to trash
Since my email was hacked, I changed the password. Now all incoming emails from known senders go directly to trash. I moved them to inbox, but still next mails go to trash. I even moved them to junk and notified them that it's not junk mails and moved…
Outlook | Web | Outlook.com | Email
7,869 questions
asked 2026-04-09T03:11:47.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 21%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Satoru Nakagawa
0
Reputation points
answered 2026-04-09T03:12:00.79+00:00
Q&A Assist
2 answers
LOGIN TROUBLE WITH HOTMAIL
Hello, looking for some help! i started having trouble logging into my 2 email accounts. I have a @hotmail and a @msn. Last year i was forced to change my password for hotmail.com. Did that and still login issues. For a while I was able to login to the…
Outlook | Web | Outlook.com | Email
7,869 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 49%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
1 answer
Lost Outlook Folder
I have used the same Outlook folder for several years. It has recently disappeared from the Outlook page; however, I can still save active emails to the folder. But then I cannot find the folder to retrieve the messages. Any thoughts?
Outlook | Windows | Classic Outlook for Windows | For home
31,242 questions
asked 2026-04-05T19:24:22.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 47%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
FRANK DIEKMAN
0
Reputation points
edited an answer 2026-04-09T02:59:54.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,630
Reputation points Microsoft External Staff
Moderator
2 answers
I am having a problem when I am sending out emails to people, my emails are going directly to their junk mail. Never had this problem in the past, not sure why this is happening?
I am having a problem when I am sending out emails to people, my emails are going directly to their junk mail. Never had this problem in the past, not sure why this is happening?
Outlook | Web | Outlook.com | Email
7,869 questions
asked 2026-04-08T19:44:26.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 79%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Konrad Hee
0
Reputation points
commented 2026-04-09T02:59:16.1066667+00:00
Konrad Hee
0
Reputation points
1 answer
How to Retrieve my confidential emails and access my business account
My basic business account emails are: [Moderator note: personal info removed] I had to change my password after discovering an unfamiliar ip address accessed my account from Quebec. I don't understand your technical solutions
Outlook | Windows | New Outlook for Windows | For business
11,721 questions
asked 2026-04-08T22:31:07.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 21%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Legal Equity
0
Reputation points
edited the question 2026-04-09T02:58:25.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sophie N
13,505
Reputation points Microsoft External Staff
Moderator
2 answers
emails being sent twice on different days
We conducted several tests and reviewed the email header information. Based on our findings, the two emails have different Network Message IDs, which confirms that they were separately and individually sent, and not duplicate copies of the same message. …
Outlook | Windows | Classic Outlook for Windows | For business
29,138 questions
asked 2026-04-08T05:06:37.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 41%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Anil Gulati
0
Reputation points
commented 2026-04-09T02:54:57.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
13,985
Reputation points Microsoft External Staff
Moderator
2 answers
Hotmail is telling my by email has spam
If I send myself an email, from hotmail to hotmail and I put anything in the subject line it is undeliverable but if I leave the subject empty it goes through fine.
Outlook | Web | Outlook.com | Email
7,869 questions
asked 2026-04-06T23:15:45.59+00:00
Norma Rhynold
0
Reputation points
edited an answer 2026-04-09T02:54:09.1366667+00:00
Ian-T
7,630
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Any recommendations on fixing the Outlook Print preview
When attempting to view an email in Print Preview via File > Print, the preview appears to be significantly shrunk. I’ve already tried adjusting the margins to 1.30 cm, but the issue persists. Is there a workaround or fix for this? user uses Outlook…
Outlook | Windows | Classic Outlook for Windows | For business
29,138 questions
asked 2026-04-08T02:36:30.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nishith Konchady
55
Reputation points
commented 2026-04-09T02:48:42.1233333+00:00
Teddie-D
13,985
Reputation points Microsoft External Staff
Moderator
3 answers
Outlook not working on windows but working on Andriod
My outlook mail is not working on my windows notebook. The outlook version is 1.2026.303.100. However on my Android handphone it is working fine. Any help appreciated.
Outlook | Windows | New Outlook for Windows | For home
11,119 questions
asked 2026-04-08T06:59:28.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 65%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
CHRISTIAN MAH
0
Reputation points
answered 2026-04-09T02:47:20.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
164K
Reputation points
Independent Advisor
5 answers
Good email goes into SPAM
I have emails that keep going into spam even after marking them as safe. How can I get this to not happen?
Outlook | Windows | Classic Outlook for Windows | For home
31,242 questions
asked 2026-04-07T13:42:59.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dan Dahlen
0
Reputation points
answered 2026-04-09T02:46:54.91+00:00
Sumit D - IA
164K
Reputation points
Independent Advisor
2 answers
why cant i sign into my mincraft/xbox/one drive?
I have been trying to get into my Minecraft /one drive/ Xbox account for a few days, but it keeps showing an outlook with my Minecraft account user on it, and i cant get into it. i don't know the password. i was wondering if anyone could help me…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-05T20:54:48.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 53%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jesse Williams
0
Reputation points
commented 2026-04-09T02:45:47+00:00
Jesse Williams
0
Reputation points