1,110 questions with Microsoft 365 and Office | OneDrive | For home | Android tags

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2 answers

Refund back to my account ending in 5616

I dont need Microsoft I dont use it enough so please refund $19.99+tax back to account ending in 5616 thank you Leslie Golas 4/8/2026 ******@gmail.com

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-04-09T00:19:35.1666667+00:00
Leslie Golas 0 Reputation points
answered 2026-04-09T02:50:53.6166667+00:00
Sumit D - IA 164K Reputation points Independent Advisor
6 answers

Porque on drive me pide un código de 4 dígitos y no tengo acceso?

Siempre use sin problemas on drive, ahora no puedo abrir porque me pide un código de 4 dígitos. Nunca cree uno, tampoco me da la opción para generar uno. Alguien puede ayudarme?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2025-10-10T16:45:19.1566667+00:00
Teresa Di Girolamo 0 Reputation points
commented 2026-04-07T22:34:12.45+00:00
Mónica Hurtado 0 Reputation points
0 answers

Help on OneDrive

I cannot open the OneDrive files. I need technical support help. Please call me Aida Mouro

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-04-06T19:13:00.0133333+00:00
Aida Mouro 0 Reputation points
commented 2026-04-06T19:50:55.46+00:00
John Jefferson Doyon 65,005 Reputation points Independent Advisor
3 answers

How to turn off "stacked photos"?

Does anyone know how to turn off "stacked photos" in OneDrive? They just did a pop up notification about them doing it but they've done it for several years and it's the one thing that drives me absolutely bonkers. They don't know which…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-04-03T13:53:50.8733333+00:00
Muddy_feet 75 Reputation points
commented 2026-04-05T17:20:10.9766667+00:00
Aymeric-B 28,925 Reputation points Independent Advisor
1 answer

how to link gallery with onedrive

I am trying to link my gallery to my Samsung account on my phone. I have been trying this for 2 years and have never succeeded. It did work today, but now it is connected to the wrong account that I am not subscribed to. I would appreciate it if 1. my…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-26T14:56:40.65+00:00
josua_wrj 0 Reputation points
edited a comment 2026-04-03T18:28:15.15+00:00
josua_wrj 0 Reputation points
1 answer

One Drive app is so painfully slow at playing videos it's almost unusable.

No matter what Internet connection I am on, when using One Drive on my Pixel 10 Pro, it's so god awful at video playback. I have 2Gb Fiber internet in my house and consistently get 800-1000mbps + on speed test over WiFi and it STILL loads horrendously…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-18T21:51:07.6466667+00:00
Calin Janick 10 Reputation points
commented 2026-04-02T08:37:58.6+00:00
Fred Neumann 5 Reputation points
1 answer

How do I delete my email address from my One Drive?

How to delete my one email address from my One Drive How do I delete my one email address from my One Drive? It has suddenly changed from one day to the next. and I can't even get it erased from my smartphone (samsung)! not too difficult please. I don't…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-30T05:36:25.1966667+00:00
Thierry C 0 Reputation points
commented 2026-03-30T07:02:48.5466667+00:00
John Jefferson Doyon 65,005 Reputation points Independent Advisor
2 answers

my phone will not link to one drive

new phone and it wont link to one drive, I removed old phone but it is saying there is a phone linked already

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-24T12:01:00+00:00
Kat McCarthy 0 Reputation points
answered 2026-03-26T11:06:19.7533333+00:00
Arlene D 36,005 Reputation points Independent Advisor
1 answer

30K+ photo mysteriously gone from OneDrive during mobile transfer

During the mobile transfer from the old Samsung phone to the new Samsung phone, my mom received an email notifying that large number of files(photos) are being deleted. She checked Samsung Gallery app (which I turned OneDrive Sync setting OFF), it was…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-23T16:26:48.5266667+00:00
Jab Buggakupta 0 Reputation points
commented 2026-03-26T01:09:49.2866667+00:00
Katerina-N 8,010 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Onedrive Android App on S26+

On phone A, open the OD app, select Photos (not files) at the top, open Gallery Options, and there's a setting called 'Show shared Photos' currently set to ON. Under this setting there is option called 'Manage whose shared photos show' and a person is…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-19T02:21:45.3166667+00:00
dtinman12 0 Reputation points
answered 2026-03-20T11:50:07.0033333+00:00
Sumit D - IA 164K Reputation points Independent Advisor
2 answers

ir pārsniegts jūsu 9.7 GB Microsoft konta krātuves ierobežojums 5 GB.

Man ir abonoments ar 1T bet viņš man rāda ka ir pārsniegts jūsu 9.7 GB Microsoft konta krātuves ierobežojums 5 GB. kā pievienot meilu tam 1 terabaitam onedrive?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-19T13:52:14.3766667+00:00
Sanita Štamere 0 Reputation points
answered 2026-03-19T13:55:30.2466667+00:00
Sanita Štamere 0 Reputation points
1 answer

how to transfer apps from pixel 5a to pixel 9a

How can I easily transfer apps from my pixel 5a to my pixel 9a?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-17T23:04:38.3233333+00:00
Roberta 20 Reputation points
answered 2026-03-17T23:04:46.6233333+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

Back up files to OneDrive

How do I backup all my files from an old phone into OneDrive?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-17T22:05:01.79+00:00
Roberta 20 Reputation points
accepted 2026-03-17T22:14:42.9966667+00:00
Roberta 20 Reputation points
1 answer

Urgent - Large PDF file visible only on OneDrive Mobile App

Hello, I urgently need help recovering a large annotated PDF (501MB) that is only visible on my Samsung tablet. The file does not appear on one drive web, desktop or in any file manager.When I try to download or share it from the mobile app I get the…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-14T15:05:27.66+00:00
Ruby Olohitare Ohioze 0 Reputation points
commented 2026-03-16T06:39:52.0466667+00:00
Kai-H 14,570 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive App (Android) - Videos

Hello, Is it just me, or is there no way to filter for video files when in the Photos/Gallery view? Sure I can do a file search, but that is not sortable, and not exactly integrated into the "Gallery". Simply I just want to see a list/grid…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-14T03:14:17.1366667+00:00
Tony Fernandez 0 Reputation points
answered 2026-03-15T19:47:55.8733333+00:00
Jeronimo Fuerte 38,080 Reputation points Independent Advisor
2 answers

Multiple issues with Microsoft Word on android

Hi, I've got multiple issues with Microsoft Word on my tablet. It always saves new documents in one drive even if I change the standard All documents are always protected so I have to save them again to continue working on them Sometimes text randomly is…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-12T14:00:08.8+00:00
Johannes 0 Reputation points
answered 2026-03-15T04:14:13.5233333+00:00
Manoel Barros 17,750 Reputation points Independent Advisor
2 answers

Wrong Microsoft account for one drive

When setting up One Drive on my Samsung Galaxy S26 Android Phone, I used the wrong email address. I can't add an additional email address. I tried clearing the cache to no avail. I am able to sign in to the account I want to use on my new phone. I just…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-12T00:14:26.9533333+00:00
Dave 28 0 Reputation points
answered 2026-03-12T01:00:36.73+00:00
Manoel Barros 17,750 Reputation points Independent Advisor
1 answer

Pictures on Android phone are very slow to update

This is basically a repeat of this question: https://dotnet.territoriali.olinfo.it/en-us/answers/questions/5453670/onedrive-for-android-how-to-force-sync-new-picture Sometime, the pictures are uploaded to OneDrive relatively fast, sometime it can take hours to…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-09T02:07:11.5966667+00:00
S.J 0 Reputation points
answered 2026-03-09T02:07:27.7766667+00:00
Q&A Assist
1 answer

OneDrive storage not upgrading after paying, showing error

Background: I had a OneDrive subscription for 50 GB of storage, but my last payment didn't go through because of insufficient balance in my UPI. Because of that, it looked like my subscription was cancelled, so I started a new one (again, paying through…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-07T03:05:46.2666667+00:00
Nikhil Praveen 0 Reputation points
answered 2026-03-07T03:39:34.36+00:00
EmilyS726 221.7K Reputation points Independent Advisor
1 answer

monies taken from myaccount without permission. i realised this has been going for years now. NEED REFUND

REFUND please. unauthorised MONIES TAKEN from bank account without invoice or notification. i think the account is being hacked. please help

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-03-05T16:10:00.84+00:00
Sonyah Locbar 5 Reputation points
answered 2026-03-05T16:48:19.0633333+00:00
Jeronimo Fuerte 38,080 Reputation points Independent Advisor