Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,242 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Windows tags
why do clients not see accurate availibilty?
I have updated my BOOKINGS page with the appropriate availability multiple times but when I send the link to my clients the availability is completely wrong.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Change plans
My subscription renewed today for Microsoft 365 Personal $99.99/yearly. I want to switch it to Microsoft 365 Basic $19.99/yearly. It does not say that it will refund the $99.00 only that it will switch on 11/25/2026 and we’ll charge $19.99. Please…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I paid my subscription to Microsoft 365 Personal Classic 10th February and it has expired 2nd April
If I click on Resubscribe it doesn't give me the option for Personal Classic and I don't want AI
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Paid subs for Microsoft 365. Account dashboard says unpaid now locked out of apps
I paid my Microsoft 365 subs through PayPal but locked out of associated apps and my account dashboard show 0 activity in dollars. I have an Android phone and use Windows.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My Microsoft 365 Personal Account renewed. I want to downgrade my subscription
My Microsoft Subscription just renewed. I would like to downgrade my service. I changed my future subscription for next year but I would like to change my current subscription that just renewed and get a partial refund for the difference. Thank…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Wife is 365 admin and cant reset her password
Hi, My wife [Moderator Note: Personal Info Removed] is the admin on our 365 subscription. She has forgotten her password. Her Authenticator App is not set up so we choose to have a pin texted to her phone. a window pops up stating the "service is…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to cancel a second account that I cannot sign in to
I pay for 2 Microsoft 365 Personal accounts every month and want to cancel the other account. I can't sign in to the other account. Help!
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
unauthorized charge
I have a charge on my credit card from January for an xbox game pass and I do not who signed up for this. I have checked my personal account and my husband checked his account. I don't see the subscription in any of our accounts
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I've paid online my annual subscription of Office 365 Personal
Good day, I've paid (online) the renewal of my Office 365 Personal subscription. I did all I needed to do as far as the bank is concerned (going through all the security checks... and in the end I've got the confirmation from the bank that all the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Need help transferring family manager in Microsoft 365
My Microsoft 365 subscription is attached to my outlook.com email address, however the family manager is another email address that I no longer use. I would like to make my outlook.com account the manager of my family, but it won't let me do that (which…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
i pay for 365 for over 4 years but i feel like im having a stroke. i can ever log in and get so angry
i pay for 365 for over 4 years but i feel like im having a stroke. i can ever log in and get so angry. I use Google instead. if you check you will see its true... but people without disabilities have trouble to. i has strokes, anseuteizims and…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
MY MICROSOFT ACCOUNT HACKED
Your team didn't even care about my account; I've truly never seen such a ridiculous company. If I don't get my account back, I will file a complaint against you and your company. I have provided you with all the evidence.! ! <Mod mask PII>
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Classic 365
If I want to change to classic 365 without copilot what is the charge for it.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
logging on to a new computer
cannot log on to MS on my new computer, says this account deos not exist
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 Subscription
I purchased Microsoft 365 subscription May 4, 2025. The subscription is unfunctional. When I purchased Microsoft 365 I used the email address ******@vcsi1.com. March of 2026 I updated the email address to ******@sbvcsi.com. Updated the Microsoft 365…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How can I tell if I have more than 1 subscription?
How can I tell if I have more than 1 subscription? If do, how do I cancel one?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My account was compromised and the alias was changed. I have proof of purchase for my Minecraft account.
My friends account was compromised and the alias was changed + removed from my account making it unable to be recovered via the relevant websites. I have proof of purchase for my Minecraft account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Double charged
I had an account on a computer that broke back in December 2025, which the first account was placed., paying only 10.61 a month. Then on the newer computer (purchased end of Dec 2025) I apparently opened a new account with my other email address. I have…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Merging my multiple emails under one account
I have made a Microsoft account to expand my storage. I paid for the personal 1 TB storage under my email. However, when I next opened my computer, my storage was still showing as only 5GB. So I signed in and re-purchased the storage. This time the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Office 365 Classic plan
I have been a "Family" subscriber of Microsoft Office for at least 20 years. I read about the option to switch to the "Classic" plan. There are no links or options for this plan. I did what the stories and videos said: "Cancel…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.