13,764 questions with Microsoft Security | Microsoft Authenticator tags

Sort by: Updated
Updated Created Answers
0 answers

account got hacked

My account got hacked and nothing seems to work, I've tried a plethora of links in other posts and none of them work as it says "The Microsoft account you've entered does not exist"

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T23:08:29.45+00:00
noza 0 Reputation points
7 answers

Constant sign in requests on MFA

Last night I received approximately 10 sign in requests in the middle of the night on my Microsoft authenticator app. I had thought my account was secure as the password was a randomly generated one with a bunch of random numbers and letters saved to my…

Microsoft Security | Microsoft Authenticator
asked 2026-01-04T10:29:09.7266667+00:00
Elias Yazidi 115 Reputation points
commented 2026-04-08T22:47:19.9766667+00:00
Julien Reszka 0 Reputation points
1 answer

Microsoft account hacked and security info deleted but I have emails telling me which email I used to sign up to microsoft for.

I downloaded an executor for roblox and I pasted scripts into it, I also joined various discord servers for scripts and as soon as I inputted the script I got malware and spyware. April 4, 2026 a windows pop up told me to re-enter my credentials. I…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T11:59:36.6033333+00:00
david yu 0 Reputation points
commented 2026-04-08T21:41:41.3133333+00:00
匿名 0 Reputation points
1 answer

Microsoft Authenticator app won't let me in?

Good Evening, I have tried to log back into my Microsoft Authenticator app. The app asks me to type in the correct email address and password which I have done. However once these have been inputted the app provides me with a 2 digit number code (e.g.…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T20:55:59.7133333+00:00
Sam Barrett 0 Reputation points
answered 2026-04-08T20:56:16.2066667+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

Authenticator App Sign-In

I recently switched from iPhone 13 to 17. Cannot now sign-in to authenticator app, so I cannot log in to my Outlook email account, since it pushes me to the authenticator app for approval. When I try to sign in to Authenticator app, it gives me 2…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T16:58:21.9466667+00:00
Dolehanty, Darrin 0 Reputation points
accepted 2026-04-08T20:53:36.1866667+00:00
Dolehanty, Darrin 0 Reputation points
0 answers

My Authenticator app will not work.

I am locked out of my account and need to speak to someone ASAP!

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T20:09:11.6566667+00:00
Ieshia Williams 0 Reputation points
answered 2026-04-08T20:09:24.7633333+00:00
Q&A Assist
1 answer

Authenticator

Hello. I volunteer at our local radio station, we are all volunteers, but we have been locked out of two of our onmicrosoft accounts. We used two factor authentication using the Microsoft Authenticator App, but the phone had to be changed and now the…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T17:46:42.32+00:00
Emyr 0 Reputation points
answered 2026-04-08T17:47:04.9333333+00:00
Q&A Assist
1 answer

Cannot access the Admin account for my organization

We have a nonprofit Microsoft 365 account. It was set up to our general inquiry inbox and office phone system. However, we have switched to voice-over-Internet-Phone service and therefore can not retrieve any two-step authorization codes. We desperately…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T17:17:55.0666667+00:00
Jessica 0 Reputation points
answered 2026-04-08T17:18:09.9233333+00:00
Q&A Assist
1 answer

Unable to Sign-in to Microsoft E5 Sandbox

Hi, I have been using Microsoft Developer Program. Recently, due to some issue, my account linked to that in Authenticator app, started saying I needed to scan QR code, however, when I tried to open my developer's account using windows browser, it…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T17:17:03.13+00:00
KSveer 0 Reputation points
answered 2026-04-08T17:17:17.86+00:00
Q&A Assist
1 answer

Locked out of Microsoft 365 admin account due to MFA (no access to Authenticator

I am currently locked out of my Microsoft 365 business account (******@caesolutions.co.uk) due to MFA. When I try to sign in, I am prompted to approve a request in Microsoft Authenticator. However, the account is no longer present in my Authenticator…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T16:32:16.3833333+00:00
Daniel 0 Reputation points
answered 2026-04-08T16:32:43.5633333+00:00
Q&A Assist
0 answers

I need help from an agent-issues with authenticator

i have been trying to speak with an agent for 2 hours. I am completely locked out of my business account. I am the only admin and I need to speak to an agent. How do I get a call from a person. I am desperate to speak with an agent.

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T15:47:39.9066667+00:00
GleasonCherryCherry 0 Reputation points
commented 2026-04-08T15:49:19.0666667+00:00
GleasonCherryCherry 0 Reputation points
1 answer

trying to set up 2fa

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T15:33:53.87+00:00
Rebecca Coleman 0 Reputation points
commented 2026-04-08T15:35:26.0733333+00:00
Rebecca Coleman 0 Reputation points
1 answer

How to fix authenticator login issue?

My account is requiring an authenticator code that was never set up. I cannot access security settings to add or reconfigure the authenticator. Please reset/remove MFA so I can set it up again properly.

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T15:16:42.3133333+00:00
Harpreet Singh 0 Reputation points
answered 2026-04-08T15:16:58.94+00:00
Q&A Assist
2 answers

URGENT: Need assistance accessing my admin account.

Hi All,  I need assistance accessing my admin account. I had previously used my phone number as MFA, which is now removed accidently and unable to add it (No back enabled), and I am no longer able to access my account. I have also attempted to reach…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T11:24:46.3133333+00:00
Zainab Jamadar 0 Reputation points
commented 2026-04-08T14:35:18.1033333+00:00
Zainab Jamadar 0 Reputation points
1 answer

Can't have someone on the phone to reset my Authenticator

Dear Support, Please contact me urgently to reset my authenticator, it's been 5 days from the time you open the ticket. Ticket number : 2604031420000297 I really need to have someone on the phone. Thanks in advance for your kind return. Best regards

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T14:16:16.3666667+00:00
Alicia Piattini 0 Reputation points
answered 2026-04-08T14:16:34.59+00:00
Q&A Assist
2 answers

Ik krijg geen puchmelding van mijn audenticator app om me te identificeren als ik wil inloggen op een gastaccount in mijn werkaccount

ik krijg geen pushmelding van mijn audenticator app als ik wil inloggen op een organisatie waar ik inzit in mijn werkaccount. zonder die melding kan ik me niet identifieceren dus heb ik geen toegang meer hiertoe. hoe kan ik diet oplossen?

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T11:57:35.43+00:00
Melissa D'Hamers 0 Reputation points
answered 2026-04-08T13:42:20.4433333+00:00
Tamara-Hu 13,305 Reputation points Microsoft External Staff Moderator
0 answers

Loop for Microsoft Log-in and Microsoft Authenticator

I have to use this account as my paid work-account is in a constant loop. For log-in at the webbrowser, I am asked to put in a code that I am supposed to receive through my Microsoft Authenticator App on my phone. On that app, I do not have access to…

Microsoft Security | Microsoft Authenticator
asked 2026-04-02T11:34:46.0566667+00:00
Ulrike 15 Reputation points
commented 2026-04-08T13:30:16.6133333+00:00
Ulrike 15 Reputation points
1 answer

Phone Number

I keep recieving texts about a 6 digit authentication code, at first I thought it was a scam of some sort but after some persistence I realized my password might genuinely be compromised so I go to check my account and my phone number isn't even linked…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T12:55:59.0433333+00:00
Tyson Vachon 0 Reputation points
answered 2026-04-08T12:56:25.3133333+00:00
Q&A Assist
1 answer

How do I reinstate my Microsoft authenticator on my IPhone?

How do I reinstate my Microsoft authenticator on my IPhone?

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T12:45:00.2166667+00:00
Gregory Mackay 0 Reputation points
answered 2026-04-08T12:45:11.9866667+00:00
Q&A Assist
0 answers

Name to sign in through Authenticator app

I got a replacement phone recently after upgrading. Found that the Authenticator app on my old phone that I transferred over is unable to authenticate. The app is broken. I tried all the help that is recommended through the “guides” yet they are all…

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T12:42:23.0566667+00:00
Robert Yingst 0 Reputation points