21,486 questions
21,486 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags
2 answers
Cant LogIn to accaunt
I cant logIn to my accaunt microsoft, but your form doesnt help me
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-08T18:42:14.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mr. Talsorian
0
Reputation points
answered 2026-04-09T05:16:43.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Winnie-B
7,100
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook rejecting emails from addresses on my safe sender list
I am having issues with emails from a business account being rejected when they are sent to my outlook account. The emails are received by others, but not by me. The sender is on my safe sender list. Any ideas please.
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
Microsoft will not accept my Yubico passkey
After putting up with the constant prompts to use an alternative method to sign-in, I purchased a Yubico passkey C NFC (not cheap). I am trying to log into my Outlook email using the passkey. Microsoft says I cannot use that passkey and should try…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-09T03:28:53.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 28.999999999999996%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Steven Dunn
70
Reputation points
answered 2026-04-09T04:27:26.4566667+00:00
Steven Dunn
70
Reputation points
2 answers
why cant i sign into my mincraft/xbox/one drive?
I have been trying to get into my Minecraft /one drive/ Xbox account for a few days, but it keeps showing an outlook with my Minecraft account user on it, and i cant get into it. i don't know the password. i was wondering if anyone could help me…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-05T20:54:48.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 53%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jesse Williams
0
Reputation points
commented 2026-04-09T02:45:47+00:00
Jesse Williams
0
Reputation points
2 answers
access issues
I keep being asked for an email address but when I type it in, I get told it's registered to another account. Is there a phone number I can speak to, to get this resolved
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T12:40:53.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 71%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rachel Middleton-Smith
0
Reputation points
commented 2026-04-08T23:53:03.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
8,405
Reputation points Microsoft External Staff
Moderator
2 answers
I have a pop up on my phone asking me to sign in when i allready am in my account,
I have a pop up on my phone asking me to sign into outlook when i allready am in my account, i did what it says at first, and now it wont go away and i am not recieving any messages now also. how do i get rid of it
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
URGENT: Case (PII Removed) Identity Theft confirmed but Agent disconnected during war zone emergency
I need an urgent escalation to the Global Identity Group (Tier 3). My account was compromised by hacker ***@igloos.cc. In my last chat (PII Removed), Agent Kingshu explicitly confirmed that the account is currently under a 'Security Lock' to protect my…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
1 answer
My account is stuck in a server-side security lockout
My account is stuck in a server-side security lockout. I can sign in on one device using an existing session, but all other devices get an instant “You’ve tried to sign in too many times” error. I cannot complete verification because the login page…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 56.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
my second mail doesnt work and says it doesnt exist but if i try to create it again it says it exists already
okay so the mail i used for my minecraft account <removed PII>@outlook.com randomly stopped working, when i try to log in anywhere (it logged me out randomly) it says that it doesnt exist and its a problem for me because i had a lot of stuff on it…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-27T02:21:39.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrija Milivojević
0
Reputation points
edited the question 2026-04-08T23:18:22.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 40%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra Tanasescu
0
Reputation points
Moderator
1 answer
One of the answers was accepted by the question author.
My account has been hacked ju********@jerkoffmail.com
My account was hacked by these individuals and I don't know what to do. I can share all the information; I just want you to open a ticket for me. Previously, my Gmail address was ******@gmail.com. If you want, I can show you all the codes you previously…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
I cannot sign into my hotmail account
I get a notification I cannot sign into my account. This is only on my laptop
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-06T12:18:13.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
steve hill
5
Reputation points
edited the question 2026-04-08T21:36:37.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,755
Reputation points
Volunteer Moderator
1 answer
this is the third time i had to change my password, tho i knew what my password was
I am having issues login into my hotmail emails since last 2-3 weeks. Not that I do not know what the password is but it just wont let me login! There is no way I can speak to someone about my hotmail account, why do I have to change the password when i…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T11:27:57.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-04-08T21:29:37.9233333+00:00
Hornblower409
6,905
Reputation points
2 answers
My ACCOUNT HAS BEEN HACKED need imediate support from an agent
my account ahs been hacked, they have changed the email, password and have added a second authentication, is there a way for me to recover or delete my account?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-07T21:51:34.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 60%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Edward McLennan
0
Reputation points
answered 2026-04-08T21:17:41.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
37,685
Reputation points
Independent Advisor
1 answer
Can't sign into my account.
Whenever I try to sign into my microsoft account via the xbox app this pops up. That is not my email address. When I try to sign in on microsoft website this is the message I get. I've tried the troubleshoot sign in and it says nothing is wrong with my…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-29T19:07:37.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Austin Selfridge
0
Reputation points
edited a comment 2026-04-08T20:55:38.1766667+00:00
Austin Selfridge
0
Reputation points
3 answers
Outlook mails are blocked - not enough space
--- UPDATE --- I got a ticket with OneDrive a few days ago - they sent me here, and now they keep sending me emails, to the NON WORKING Outlook account, I get the reminders from them, that I didn't reach back if this method helped, well guess what, I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-03T19:28:29.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jacek
0
Reputation points
commented 2026-04-08T20:45:39.1666667+00:00
Hornblower409
6,905
Reputation points
2 answers
I can't access my Outlook email, and there's no response. I tried many times.
This is my email. Try to help me, please ( [PII]@outlook.com ) You can contact me via this email ( [PII]@gmail.com )
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-08T15:45:12.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Moamen Erfan
0
Reputation points
edited an answer 2026-04-08T20:25:16.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chloe-L
11,540
Reputation points Microsoft External Staff
Moderator
2 answers
Cell WordStrange:
Strange: I suddenly lost all access to the Microsoft Outlook app on my cell phone. Now, when I try to get back in, I have to jump through a bunch of loops to gain access again. The first thing that it asks is what are the last four digits of my cell…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 34%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
6 answers
In the past 5 days, I keep getting the error "You've tried to sign in with a wrong password too many times" even on correct password for hotmail!
Hello, I've had the hotmail account and was very happy with it since 1996, but it's really becoming frustrating in the past few days. About 7 days ago I most probably did try to sign in with the wrong password when I mistyped it, but after just that…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 73%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 66%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
MINHA CONTA FOI RACKEADA
ola bom dia minha conta foi raqueada imail ******@hotmail.com O RACK FICA MANDANDO MSG TODA HORA RASCUNHO NAO CONSIGO TIRAR ISSO EU CONSEGUIR ACESSAR A CONTAE ALTERAR A SENHA GOSTARIA DE AJUDA GOSTARIA DE RETIRAR UMA REGRA QUE O RACK ADICIONO MO MEU…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-08T14:55:58.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 55.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
CLAUDEMIR DE OLIVEIRA JUNIOR
0
Reputation points
answered 2026-04-08T17:18:14.81+00:00
Jonathan Deives
69,680
Reputation points
Independent Advisor
2 answers
Hotmail Acount
I have an old hotmail account, Is thier away to retrive my hotmail account?
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-08T15:53:07.29+00:00
Ace Jerraldven C. Enoc
220
Reputation points
answered 2026-04-08T16:33:11.1533333+00:00
Darhyl Amizola
37,685
Reputation points
Independent Advisor