In the past 5 days, I keep getting the error "You've tried to sign in with a wrong password too many times" even on correct password for hotmail!

I've had the same problem for past few days. One time I was able to get in by manually typing in my info (I usually use auto-fill), other times I just kept trying (closing and opening it again). I had already tried clearing cache. Yesterday I had to change my password before I could get in. And today I got the same message! I could finally get in after a few tries. I check my email daily. The is frustrating.

I've had the same problem and its fucking annoying, I've had to change my password 10 fucking times in the last fucking month. It even happens when I try to log in to my Onedrive account, which I fucking pay for. If this keeps up I'm switching to Google or whatever.

Having the same issue, and only able to sign in by sending code to second email and receiving a code. No point doing a password reset because it never accepts the new password. Super frustrating hope they sort out the bug soon.

I've had this hotmail account for over 25 years! How is this a continuing problem?! I have exactly all the same authentication issues as Vlad. Getting the same error message, "You've tried to sign in with the wrong password too many times" and unable to log in. I've jumped through all the same hoops, only to have the same issue the next day. I reset my password several times. I can't even get the authentication code!! Even though it says it has been sent... it never arrives, even though that email has never changed the entire time I've had my Hotmail. Then out of the blue, I'll try again and it works! And may work just fine for a day or two, then back to square one. I've gone through every single option mentioned by Eyjey116. Waste of time.

I now have to go through all my accounts, where I have used my Hotmail as my contact information, and change it to something more reliable. Such a pain.

Recently have been getting the error as well, and despite changing my password logging in on my phone with the new password I am getting the error on multiple browsers

"You've tried to sign in too many times with an incorrect account or password." This needs to be fixed

Literally just wanted to sign in to like wayko’s comment and got the same message “too many attemps” when I haven’t tried logging into my account with password for more than 48 hours.

Something is definitely wrong on Microsoft’s end.

Thankfully still able to access the account by sending verification to secondary email and getting a code.

I'm having the same issue since I first noticed it yesterday trying to reset my PC and reconnect to my Microsoft account.
I receive the message when I attempt to log in with my Microsoft password. I can get through sending a verification secondary email/code.
I have a couple additional emails associated with the account, and I can log in with either of those; but my primary address gets blocked with the too many attempts message.

I have the same issue. I usually log in with my password once a day, but have been failing to do so for a few days in a row now, due to 'too many attempts'. Reset my password twice now, cleared cookies/cache, used private and different browser..still the same thing. I can log in with the security key and the recovery email, but want to be able to use my password as well. Hope this get fixed soon.

This is beyond a joke now, its stopping me (and i assume other people) being able to work! Self evident there is a problem, it needs to be fixed ASAP

Same thing happening here. Very frustrating...

It's clearly a bug on Microsoft side, please sort it out! I have many important emails and cannot lose access just like that.

Funny thing is, signing in to reply to this post seems to be a workaround! I'm now signed in!

Anyway, dear Microsoft... please sort this out!!!

I am from Belgium (Europe) and the same thing is happing to me. 20y old email adres i've been using as my main.

My ipad IOS26 is the only one that stays logged in....

I am using chrome or safari to login and that can be done on all my devices but not over the standard mail apps

I had the same issue for 3/4days.

I've managed to sign in using the recovery form https://account.live.com/acsr.(fill it in with as much accurate information as you can). the form will ask you for an email address you can access for them to send you the outcome of their verification process.

I was then sent an email telling me my account was verified. It prompted me to reset my password via a link in the verification email. I used my laptop and used safari browser, I successfully changed my password.

I waited 15 mins then signed in to account.microft with the new password, it then sent a code to my phone. I entered that code and I was successfully logged into my account manager. First thing i did was add my alternate email as another method of signing in. Then I logged into my outlook with the new password without any problems.

I then was able to sign into my mail box on my phone and the outlook app without a problem.

Sadly Richmond WA was taken over by A.I... don't hold your breath it will ever be fixed... (not even a curtesay bot-email response anymore :-D ).

Get starlink and never-log out if you manage to get in.... Richmond WA was taken over by A.I. good luck budy'!

I have the same problem.

We are expecting the solution from Microsoft experts as soon as possible.

Log in our own accounts should not be so difficult and frustrating!!

We will be waiting for a professional solution in the next days.

Thanks!

Assuming this has something to do with failed update 2025-11 Security Update (KB5068861) (26200.7171) Install Error...

I tried all the tricks but no go. The only thing I haven't yet done is a Repair Upgrade which reinstalls Windows but keeps your files and settings. That will probably solve the problem but I have already done it twice for failed updates and don't like the idea of having to do it every time. When I look at my update history I see that it failed to update since the last several days, so I paused updates for a week and stopped BITS (Background Intelligent Transfer Service) and Windows Update in Services and deleted C:\Windows\Logs\CBS folder as well as C:\Windows\SoftwareDistribution and C:\Windows\System32\catroot2. These folders will come back when you reboot.

Note: Delete only catroot2, not catroot, otherwise Windows won’t boot. If you can’t delete it because it is in use, click Unlocker in the context menu (right-click) and in the dropdown, click Delete. It will delete when you reboot. Unlocker is a free app that gets added to the context menu.

I am trying to access my email on my PC using Outlook 2024, but I keep getting the same message. I try to install the authenticator on an Android tablet and get the same message again. However, I can access it through my browser. Something is definitely wrong. I ask Microsoft to resolve this situation once and for all.

I've been having this same irritating issue in recent weeks too, when previous many years of usage of Hotmail email had no such issues! It is incredibly frustrating, especially with the frequency of this error message.
I changed my password once, but as Vlad V mentioned, it is ridiculous to expect the users to keep doing this.

How I bypassed this was to verify using another email account I have and keying in the code sent, as some users in this thread shared too, but this is also troublesome and ridiculous, and not a long term solution.

Microsoft, pls wake up and fix all the bugs in Hotmail!! The recent flood of bugs in Hotmail have been most annoying and disappointing to your many loyal users!

From what i have seen this has been resolved by MS now. I have seen reports where they acknowledged there was a problem after some updates. Shame that acknowledgement was not widely known at the time, and appeared a few days later (from what i found anyway).

It may have something to do with failed updates. I have had to do a repair upgrade 3 times (Recovery → Fix problems using Windows Update) because recently there were 3 updates that failed to install and the repair upgrade was the only way to get the updates to install, which probably fixed the "wrong password" problem. I signed in with my password and chose the option to stay signed in as no one else uses my PC.

Looks like this problem is resolved. I was on 'stay signed in' mode the last few days but today I cleared all cookies and temp files so it prompted me to sign-in but there was no problem signing in with password. By the way, I did a repair install of Windows to fix failed upgrades, maybe that has something to do with this issue.

The exact same thing is happening to me and it's driving me crazy. I get 1 (ONE!) successful sign-in per password reset and after that any additional sign-in attempts fail with the error OP described. Need to sign in on multiple devices or on multiple apps? Too bad.

When you check the recent sign-in activity the login attempts show up as successful, but on the device itself you get the error OP mentioned. This bug is preventing me from using my OneNote, because I absolutely need to have access to my email for obvious reasons.

This is clearly a bug on MS's side, please fix your sign in system.

Hello!
I have the same problem. I had always experienced problems with login when I wanted to use a new device (pc browser). My password was not recognised. Until recently, when I changed my password 2 times in a row, and still, couldn't login. I still had access through the app in my android phone for 2 days. Now the address is kicked out from all my devices, where (to all of them) the same message appears: "You have made too many login attempts with an incorrect account or password". I cleared the cache- nothing changed. I created a new email address so I could write here.

If you changed your password, you won't be able to sign in on the phone app as it is looking for the old password. You have to delete the app and recreate it with the new password. Try chatting with a live agent. It is a bit cumbersome but here are the steps I tried before and was able to connect with an agent - their support link is: https://support.microsoft.com/en-us

Scroll down and click 'Contact us' which should be on the bottom left. You will need to be signed in but if you are having problems signing in, that would be a Catch 22 (try logging in to your Microsoft account instead of Outlook or Hotmail or wait 24 to 48 hours). Assuming you are able to sign in, scroll down and click 'Show expanded list of products'. Scroll down and click Outlook. Then click 'Get Home support'. In the search box type something like "I can't sign in to Hotmail even with correct password" and click 'Get help'. There will be some troubleshooting options that you can try or click Contact Support at the bottom. In the product box, choose Windows. Then choose Outlook in the category box and click Confirm. On the page that loads, click 'Chat with a support agent in your web browser'.

I’m facing the same issue. It’s extremely inconvenient and frustrating, and it doesn’t add any much improvement to safety at all. I honestly don’t understand why this was implemented, as it only makes the system much harder to use.

Hi

I have the same problem with my hotmail. Did anyone manage to solve the problem? I have for several weeks tried to reset my password using the security code sent to my phone. However every time I try to log in it says that the mail is locked due to many long-in attempts. I tried to wait for 1-3 days and up to a week but no difference. Does anyone have any advise I'm truly grateful.

Hi Martin, for me the problem resolved itself. I.E Microsoft fixed the issue on their side as it is not a client based problem in most of these cases from what i have encountered personally. If it is still not working for you it might be worth clearing the browser cache a few times and maybe trying a different web browser as a test. When it was problematic for me, i used the send authentication system to send a passcode to my other email address, and that usually worked as a method to get into my account.

Another way might be to see if you can log in in here https://account.microsoft.com/account (if you can?) and then go over to hotmail in an already log in status.

Same problem. Even though its my FIRST attempt at logging in with the CORRECT password it says I have tried ‘ too many times with an incorrect password”. Any one has any solution? I have already been forced to reset my password twice as a result of this. super annoying.

Thanks for trying to help but it didn't work. Now it seems like I have to wait another week until I can get a new security code sent to my phone. I will try next week again resetting my password and then log in from another device. If that don't work I've no idea what else can be done. Unfortunately I have no backup e-mail linked to this one, only the phone. Very unfortunate that one can't get any human support from Microsoft.

I am having the same problem since the past one week. I have changed my password almost 10 times this week because of this issue. I am always left logged out of at least 1 or 2 of my devices and i have to change the password again because one of my devices pops up with this error. It is extremely annoying and microsoft does not have any fix for this. If anyone finds something please let me know. It's like you're putting in nuclear codes just by logging into your stupid microsoft account. Should've been with google from the start!!

Got this glitch during the Christmas. And just now AGAIN.

Sick and tired of coming up with new passwords. No, I will NOT dox any other accounts and especially NOT my IRL phone number and other information. I've been using Hotmail for well over 20 years, long before Microcock's slimy AIDS infected fingers got their hands on it and fucked up everything, like they always do.

FIX THIS, and STOP NAGGING ME TO "STAY LOGGED IN".

This started happening to me late last year, the only way I could get in was by using a second email address to verify myself.

Then I ended up creating a passkey and sign in has been easy since. Hope this helps 🙂

Not sure how you can use a second e-mail address to create a passkey to your primary e-mail address if they are not linked from the beginning. Unfortunately I trusted that phone numbers was enough. Seems like some of you have the problem that your new passwords only works for a very short period while my problem is that they not work at all. If I would be able to log in again I would definitely create both passkey and backup mail soonest possible.

Hey Martin, I had already had a secondary email attached to the account for back up verification not a phone number which I think was better for me in this situation.

During log in I was randomly asked to create a passkey which I did, and now use that to sign in.

So if by any chance it asks you to create a passkey definitely do it. It’s the only thing that worked for me.

Good luck it really is the most frustrating issue, can’t believe it hasn’t been fixed with so many users having the same problem.