1,378 questions with Microsoft Teams | Microsoft Teams for business | Teams on mobile devices tags

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Bluetooth Audio Not Working in Microsoft Teams (Work Profile – Android)

Subject: Bluetooth Audio Not Working in Microsoft Teams (Work Profile – Android) Dear Microsoft Support Team, I would like to report an issue I am experiencing with Microsoft Teams on my Android device. When using Teams under the Work Profile, Bluetooth…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-09T01:23:54.0733333+00:00
Jaydeepsinh Solanki 0 Reputation points
commented 2026-04-09T03:01:07.56+00:00
Jade Ng 10,495 Reputation points Microsoft External Staff Moderator
2 answers

Feature Request: Independent Time Zone Configuration for Android Work Profile

Feature Request: Allow distinct work profile time zone for Outlook and Teams. When working across different regions, like India and the US, I need my work apps to show the US Eastern Time Zone even while my phone's main time zone is India Time. This…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-09T01:17:19.38+00:00
Jaydeepsinh Solanki 0 Reputation points
answered 2026-04-09T01:55:45.8866667+00:00
Darren-Ng 9,175 Reputation points Microsoft External Staff Moderator
2 answers

Teams Microsoft login issue

When login in to teams and enter password I have this error. I have cleared cache, reinstalled and rebooted phone with no success and same problem. Never had problem until about 1 week ago. Correlation Id: [Moderator note: personal info…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-08T12:04:04.7533333+00:00
GM47 0 Reputation points
edited the question 2026-04-08T14:53:52.5+00:00
Jess-Q 9,585 Reputation points Microsoft External Staff Moderator
2 answers

My Teams doesn't work any more. Kind of account loop...

Model: huawey matepad 12 x OS: Harmonyos 4.2.0 Correlation Id: [Moderator note: Personal information removed] Timestamp: 2026-04-06T13:49:19.000Z DPTI: [Moderator note: Personal information removed] Message: The operation attempted is invalid. Tag:…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-06T14:24:49.23+00:00
commented 2026-04-07T22:03:04.3933333+00:00
Jay Tr 10,750 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Inquiry About Accessing Call Health Metrics on Microsoft Teams Mobile Application

Dear Microsoft Teams Support Team,   My name is [Moderator note: personal info removed], and I am working at [Moderator note: personal info removed] as a Wi-Fi Systems Engineer. At [Moderator note: personal info removed] , we would like to perform Wi-Fi…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-06T06:49:51.58+00:00
Ali Aytekin 25 Reputation points
commented 2026-04-06T10:23:44.55+00:00
Demi-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

Teams App - Loading Issues (Android)

For over a year, the app has steadily decreased in quality and usability to the point now it is pretty much unusable. I have done everything possible to absolutely no avail. The issue: Messages stop updating in Teams, in turn I don't get notifications,…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-04T02:58:52.9466667+00:00
Liza 0 Reputation points
commented 2026-04-06T02:17:14.62+00:00
Jade Ng 10,495 Reputation points Microsoft External Staff Moderator
1 answer

How to switch to (Guest) account on iPhone

I am logged in to my personal account on Microsoft Teams on my iPhone, but every time I try to login to the guest account for a specific organization I am a part of, it says "We couldn't switch you to ____ Please try again" I am able to login…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-31T07:52:33.2633333+00:00
Joshua Sujo 0 Reputation points
commented 2026-04-03T10:37:16.8566667+00:00
Nam-D 3,395 Reputation points Microsoft External Staff Moderator
2 answers

How do I resolve a sign in error 5ssaj on teams on android?

I am unable to access teams on the mobile app for my work account.I received the idea: Something went wrong. [5ssaj] Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-03-31T00:55:12.000Z DPTI: 5fdf6f04ca4f3b8c Message: An unexpected…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-31T02:23:31.1866667+00:00
佩鲜 李 0 Reputation points
edited a comment 2026-04-01T04:14:42.8433333+00:00
AlexDN 11,420 Reputation points Microsoft External Staff Moderator
2 answers

Not able to login via mobile team with work account

Not able to login via mobile team with work account after resetting my work account.i changed 4 to 5 network still sane, reinstalling,delete cache also tried

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-24T19:26:12.8733333+00:00
ANNADURAI Sivakumar 0 Reputation points
commented 2026-03-31T22:01:35.3466667+00:00
Emily T 405 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Teams on Mobile only rings once

I have a problem with the Teams app on a Pixel 9: when I receive a call, it only rings or vibrates once (depending on the current setting). This means the following sequence occurs: A call comes in. The call is displayed on the phone and it vibrates…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-12-01T10:01:03.6933333+00:00
Quirin 25 Reputation points
commented 2026-03-31T13:50:37.53+00:00
Rin-L 17,650 Reputation points Microsoft External Staff Moderator
2 answers

How do I get my MS Teams icon to show on my iPhone again?

I have the MS Teams app, but it’s not showing in my library of apps on my iPhone. How do get it to show up again?

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-27T17:02:05.2133333+00:00
Christa Chill 0 Reputation points
commented 2026-03-28T22:42:42.41+00:00
Chris Duong 8,125 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Issue with Microsoft Teams Activity in iOS Device

We are a Microsoft customer and we use the Teams application for our small business. We are having a problem with the Activity tab in iOS devices. When anyone left a message in a community post - and the people were @mention - Then the @mention  people…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-26T08:39:26.2333333+00:00
Wayan Gedhe Nojuhanem Dhasri 45 Reputation points
edited an answer 2026-03-27T10:53:05.05+00:00
Alina Le 820 Reputation points Independent Advisor
3 answers

Does the Android Teams app support Bluetooth LE Audio?

I just upgraded to Oticon Zeal hearing aid (which uses Bluetooth LE Audio), and when I join a meeting the option to choose Bluetooth, is not an option in the Android Teams app. There are only 3 choices: Device, Speaker and Audio off. If I switch back to…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-10T21:03:05.46+00:00
Preston Vander Plaats 0 Reputation points
commented 2026-03-26T22:12:49.25+00:00
Ian-Ng 11,320 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Group chats (iOS 7.4.0) cannot be found via search/filter, only messages appear – no option to unhide

Environment: App: Microsoft Teams 7.4.0 for iOS Device: iPhone (iOS 26.3.1) Context: Hidden or previously active group chats Issue: when a group chat is hidden When searching for the group name, no group chat result is shown. Instead, only…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-10T07:28:34.86+00:00
Enrico M 20 Reputation points
edited a comment 2026-03-25T06:46:00.6233333+00:00
Henry-N 11,820 Reputation points Microsoft External Staff Moderator
2 answers

Setting up a Yealink W70B DECT

Hello, I am stuck on the process to set this device up in Teams. For context: I have a Yealink W70B + W77P DECT Combo I am trying to set up within a warehouse environment. I have already added the device via MAC into TAC and gotten a code generated,…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-24T14:08:59.2966667+00:00
Jordan Dantone 40 Reputation points
answered 2026-03-24T16:01:26.36+00:00
Ryan-N 12,025 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft teams and outlook is crashing after latest android update

Hi, I recently updated my Android 16 to newer version(CP1A.260305.018) in my Google Pixel 6a, after installing it both teams and outlook is crashing. When I open the app, it's instantly crashing without any errors. I tried clearing cache, data,…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-14T03:01:21.6166667+00:00
Ajith Ar 15 Reputation points
edited a comment 2026-03-24T02:38:39.3466667+00:00
Sophie N 13,505 Reputation points Microsoft External Staff Moderator
2 answers

Teams on iPad - Audio output changes when joining meeting

I have my iPad connected via an external monitor. Prior to joining a meeting, I can have audio playing via Bluetooth headphones or the in-built speaker. When I go to join a meeting/call etc. The audio option to select that is available. However, after…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-18T02:46:10.5166667+00:00
G 0 Reputation points
commented 2026-03-23T23:30:52.1466667+00:00
Sophie N 13,505 Reputation points Microsoft External Staff Moderator
2 answers

Im Microsoft Teams Pdf-Dokumente bearbeiten mit Tablet Stift.

Im Microsoft Teams Pdf-Dokumente bearbeiten mit Tablet Stift. Der Stift ist grau und kann nicht angewählt werden. Wie kann man dieses Problem lösen? Ist der Adobe Acrobat zu installieren damit es funktioniert? Danke!

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-20T07:43:17.1066667+00:00
Bach Adrian 0 Reputation points
commented 2026-03-22T14:18:06.4333333+00:00
Liora D 13,840 Reputation points Microsoft External Staff Moderator
2 answers

How to join view all breakout rooms and join via Android and Apple

I am only able to join a breakout room from my phone when someone writes something in the chat and I click in and join. Is there a way to see all rooms and join whichever room? All team members are set to have access to freely go in and out of all rooms.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-19T12:51:52.3466667+00:00
Maxine Gerardo 0 Reputation points
commented 2026-03-20T14:41:49.4866667+00:00
Demi-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

can't use teams on my mobile device

I have been trying to get into teams on my mobile device now for a week. I keep getting two errors (a misconfiguration error telling me that my old company is trying to get me to log in) and then the 612 remove account alert. I have done everything:…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-19T17:00:39.7633333+00:00
Rebekah Reddi 0 Reputation points
answered 2026-03-19T18:01:07.16+00:00
Emily T 405 Reputation points Microsoft External Staff Moderator