Accessing and using Microsoft Teams on smartphones and tablets across platforms
Dear @G,
After investigating the specific interaction between the Teams app and iPadOS hardware handshaking, it appears that the behavior you are experiencing is indeed a system-level limitation of how iPadOS handles HDMI audio routing during active calls.
When an HDMI cable is connected, iPadOS often prioritizes it as the primary communication output, and the Teams app is sometimes unable to override this system-level "force" once a meeting has already started.
To ensure your audio stays on your preferred device, please try these specific steps:
- Pre-Select via Control Center: Before you tap "Join" in Teams, swipe down to open the iPad Control Center. Long-press the Audio/Media widget (the box in the top-right corner), tap the Airplay icon, and explicitly select your Bluetooth headset or iPad speaker as the output. Then, join the meeting.
- The "Unplug-and-Rejoin" Method: If the audio remains stuck on HDMI, try disconnecting the HDMI cable briefly before joining the call. Once the call has successfully routed to your headset or iPad internal speaker, you can attempt to reconnect the cable, though iPadOS may still attempt to re-route the audio.
- Use Teams in Safari: As you noted that the browser version works correctly, using Teams via Safari on your iPad is a reliable workaround. Browsers tend to respect the last manual audio choice more consistently than the standalone app's VoIP protocol.
As moderators in the community, we are not supported for the product design of the Teams app or the underlying iPadOS audio routing logic. We have redirected you to the correct path by providing these system-level workarounds.
If these steps do not provide a permanent solution for your workflow, I highly recommend submitting feedback directly to Apple regarding flexible audio routing, as well as using the Help > Give feedback option within the Teams app to alert the engineering team to this situation.
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