468,428 questions with Microsoft 365 and Office-related tags

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2 answers

Unable to receive notifications for 2 factor authentication and also set up a passkey

Hi. My name is [Moderator note: personal info removed]. I just reinstalled my Microsoft authenticator app and I have been having difficulty setting up my school account on teams because I could not get any notification on the app anytime I'm going…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-08T06:51:07.8166667+00:00
Basirat Omodasola Adebisi 0 Reputation points
edited the question 2026-04-09T07:10:52.72+00:00
Daniel-Vo 5,085 Reputation points Microsoft External Staff Moderator
1 answer

I have already office365 A1 plan for faculties free licenses, i want to add the students licenses also for my instituition

I have already office365 A1 plan for faculties free licenses, i want to add the students licenses also for my instituition. For this, i follow the step by step…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-04-02T06:30:45.9833333+00:00
Md. Towhidur Rahman 0 Reputation points
edited a comment 2026-04-09T06:58:52.72+00:00
Darren-Ng 9,175 Reputation points Microsoft External Staff Moderator
0 answers

I have been charged for a subscription that I don’t have

I have a £104 charge on my credit card but do not have a recurring subscription on my account - I need to cancel this

Microsoft 365 and Office | Other
asked 2026-04-09T06:57:48.58+00:00
Sarah Trussler 0 Reputation points
3 answers

Help with Account error in office 2024 on Windows 10 PC

Every day I have to Sign in, Viz: I only use Word, Excel and Outlook. It shows up in Word and Excel, but not in Outlook, Viz: My Office is Microsoft Office 2024 Professional Plus (PC) I have been told to Sign Out and Sign in again, and that it is a…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-10-30T20:13:45.6366667+00:00
Einar Flaathe 0 Reputation points
answered 2026-04-09T06:55:56.55+00:00
Kai-Ex 830 Reputation points Microsoft External Staff Moderator
2 answers

I can't set Office 2024 Pro Plus to Turkish.

Merhaba. Office 2024 Pro plus LTSC English kullanıyorum. Ben bunu Türkçeye çevirmek istiyorum fakat ayarlardan dili yükleme ile veya manuel yükleme ile yapamadım. Yöneticiye ulaşamıyorum yardımcı olabilir misiniz* Office i türkçe kullanmak istiyorum.

Microsoft 365 and Office | Other
asked 2026-04-09T06:06:31.97+00:00
Gürdal Yüce 0 Reputation points
answered 2026-04-09T06:54:58.9333333+00:00
Helen Luu 405 Reputation points Independent Advisor
0 answers

Microsoft Payments MSFT . E0600YP1ZB

Hello LS, Mr, Mrs, On February 25, 2026, an amount of -156.82 Euro was debited from a contra account IE31CITI99005127256228. This concerns Microsoft 365 Business Standard, which my company, Dupre Energy Solutions B.V., uses for business purposes. A…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-09T06:41:36.6433333+00:00
Marco van der Weide 0 Reputation points
edited the question 2026-04-09T06:53:32.9533333+00:00
Marco van der Weide 0 Reputation points
0 answers

Microsoft emails me about me personal account using my work email address that is not in any way associated with my personal account email address

Microsoft emails me about me personal account using my work email address that is not in any way associated with my personal account email address

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-09T06:45:12.2466667+00:00
Cor Brink 0 Reputation points
2 answers

"Manifest validation failed" in M365 Admin Center

​I encounter the error "Manifest validation failed" in the M365 Admin Center while attempting to update our internal Outlook add-in. Even though the file passes office-addin-manifest validate with zero errors on my local machine, the…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-04-09T05:02:44.16+00:00
Zahmedli 120 Reputation points
answered 2026-04-09T06:45:01.72+00:00
Dora-T 12,025 Reputation points Microsoft External Staff Moderator
0 answers

I can’t update payment details

Payment was not taken from my saved payment card and any payment updates show an error

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-09T06:38:15.3266667+00:00
Rubina Henry 0 Reputation points
2 answers

doesn't allow to download, print, or sync using this device-PC-SISFGPC93

Your organization doesn't allow you to download, print, or sync using this device. To use these actions, use a device that's joined to a domain or marked compliant by Intune. For help, contact your IT department.[More info.]please help to resolve this…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-04-08T00:35:32.69+00:00
Vicnesvaran Batumalai 0 Reputation points
commented 2026-04-09T06:36:44.0866667+00:00
Darren-Ng 9,175 Reputation points Microsoft External Staff Moderator
1 answer

A non-profit grant expiration

I don't how to search research .. I received a message that my grant for Microsoft 365 is expiring. When I try to sign in I receive a message that I don't have permission to manage the page. I haven't a clue how to update/manage or find a grant that…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-07T18:36:25.4833333+00:00
Patricia Slaughter 0 Reputation points
commented 2026-04-09T06:35:51.7933333+00:00
Darren-Ng 9,175 Reputation points Microsoft External Staff Moderator
1 answer

Requested Record doesn't exist in offline DB error in Mobile

When open any bookings in the mobile, getting the error "Request Record doesn't exist in DB"

Microsoft 365 and Office | Other
asked 2026-04-09T06:33:17.99+00:00
Nagaraja Babu Shetty 0 Reputation points
edited the question 2026-04-09T06:33:53.8166667+00:00
Nagaraja Babu Shetty 0 Reputation points
1 answer One of the answers was accepted by the question author.

Very disappointed that Publisher is retiring.

I have created many files with Publisher that I frequently update and reuse. Word does not support my graphics and design work. If I save them as PDFs, I can't edit them. What apps are you offering that will offer the creative power of Publisher? How can…

Microsoft 365 and Office | Publisher | For business
asked 2026-04-08T04:06:30.8233333+00:00
Trazia Wylde 5 Reputation points
commented 2026-04-09T06:32:25.2866667+00:00
Kai-Ex 830 Reputation points Microsoft External Staff Moderator
2 answers

Strange PowerPoint

I’m seeing PowerPoint crash with error code 0xc0000005 when opening a presentation file. The app either freezes or closes right away. I have an urgent present for next week with my business team. Please investigate this and solve ASAP.

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-04-09T05:23:50.99+00:00
Vries Lars de 0 Reputation points
answered 2026-04-09T06:30:27.69+00:00
Kai-Ex 830 Reputation points Microsoft External Staff Moderator
2 answers

How do I fix saving changes to power point. Wont upload and I dont know how tom do it

How do you fix message that power point can't upload and changes. It keeps giving me the same message and I can't fix it

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-04-08T00:46:46.46+00:00
Donald Wood 0 Reputation points
commented 2026-04-09T06:24:27.34+00:00
Kai-H 14,570 Reputation points Microsoft External Staff Moderator
3 answers

OleDbConnection using Microsoft.ACE.OLEDB.16.0 causes an access violation in mso98win32client.dll on app closing

I recently updated one of our VB.NET 4.8 applications from 32 bit to 64 bit. The application uses an OleDbConnection using Microsoft.ACE.OLEDB.16.0 to connect to an access database. We noticed that when the application closes, it hangs for around 15 - 20…

Microsoft 365 and Office | Access | Development
asked 2026-04-02T11:00:59.9533333+00:00
Jonathan Riley 0 Reputation points
edited a comment 2026-04-09T06:23:10.58+00:00
Steven-N 23,865 Reputation points Microsoft External Staff Moderator
2 answers

Request to Reset / Transfer Office License Activation

Dear Microsoft Support Team, I would like to request your support in transferring/resetting the license activation Previously, this license was activated on another device. We have already performed the following actions on the old machine: Removed…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-08T05:10:14.4866667+00:00
ITM 0 Reputation points
commented 2026-04-09T06:22:24.36+00:00
Kai-H 14,570 Reputation points Microsoft External Staff Moderator
1 answer

Family member cab't log on in

I paid for 365Family subscription. I can log in. My family member accepted invite and he shows as my family member on my account, however, he cannot log in. He previously had an individual account, we cancelled it when I purchased the family plan. If he…

Microsoft 365 and Office | Other
asked 2026-04-08T00:26:21.7166667+00:00
Diane Babayco 0 Reputation points
commented 2026-04-09T06:21:03.5833333+00:00
Kai-H 14,570 Reputation points Microsoft External Staff Moderator
1 answer

Storage Reduction Not Allowing Email Send

My basic account email says that my storage is full and to upgrade. I deleted enough data to get back under 100 GB but it still will not let me send emails. How can I fix this?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-04-07T20:42:25.4566667+00:00
Evan Kaufman 0 Reputation points
commented 2026-04-09T06:20:13.93+00:00
Kai-H 14,570 Reputation points Microsoft External Staff Moderator
1 answer

Can't get in the admin panel

Hi Support, I'm not able to login to the admin panel and update my payment details and download the invoices. Is it possible to have a look? Kind regards, [Moderator note: personal info removed]

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-08T09:15:48.38+00:00
info rocasol 0 Reputation points
commented 2026-04-09T06:20:07.82+00:00
Doris V 1,375 Reputation points Microsoft External Staff Moderator