Microsoft Security Microsoft Defender Microsoft Defender for Identity

1 answer

microsoft security

while surfing my Instagram account --Microsoft defender locked my computer and gave me a # 833-719-9355 and the person said they were Microsoft Security tech and gave me steps to unlock it and ran a scan that showed I was hacked by people in Virginia,…

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frank dioguardi 20

accepted

frank dioguardi 20

1 answer

How to identify a valid MS agent trying to download Ultrviewer

My Surface suddenly gave an alert that my computer may be comprised and gave a number to call - 855-8496582. The person who answered claimed to be a MS employee - Jason White ID MS21672 - and wanted me to download an app - Ultraviewer - in order to see…

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Cindy Martin 0

answered

Q&A Assist

1 answer

System-32 process's running under notepad or microsoft store for example?

Is this normal behavior or is there something else going on, hiding neferious acts under or on a windows process? This never happened in windows 10. I need somebody who know's for sure.

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𝒯𝒽𝑒 𝐿𝑜𝓋𝑒 𝑜𝒻 𝒯𝒽𝑒 𝒢𝒶𝓂𝑒 ✔️ 0

answered

Marcin Policht 85,250 MVP Volunteer Moderator

1 answer

Windows defender hacking support by microsoft engineers

My dell laptop was hacked this morning and it locked my computer. My screen showed a phone number for Windows defender 833-926-2515. I called that number which at some point made me wonder if I was talking to hackers. The people I talked with said…

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Anju Joglekar 0

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Q&A Assist

1 answer

Contact support

I tried calling the voice assistant and they would not send me to a live assistant. It keeps saying come here. I want to speak to a live assistant on the phone

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Loretta Woods 0

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Prathista Ilango 1,065 Microsoft Employee

2 answers

Inspiron, i5 15Laptop windows 11 TCM BIOS Factory reset preparation

For months I have had a problem with my laptop. I did a factory reset as I was caging passwords for multiple accounts under my name. Plus, I had come across one " Project pc" that had coffee spilt all over it almost 10 years ago and I…

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DAVID KANE 0

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DAVID KANE 0

1 answer

Does Paul Harris (412-xxx-6375) work with Microsoft Defender Program

When my computer did not respond properly, I received a message to call an 800 number to connect to Microsoft Defender and was connected with Paul Harris. He worked on my computer for many hours for 3 days because I was hacked. I am concerned because…

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Janice Maleyeff 0

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Catherine Kyalo 3,085 Microsoft Employee

2 answers

There is an unknown sign-in activity on my account, but I’m unable to report it to Microsoft because I can’t find the “This wasn’t me” button or any option to submit a report. What should I do?

I noticed an unknown sign-in attempt from India, but I can’t find the “This wasn’t me” button to report it to Microsoft. I’m still able to sign in to my account, and I have already changed my password and signed out of all devices. What should I do next?

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maggie chen 0

edited an answer

Pauline Mbabu 1,820 Microsoft Employee

1 answer

a attacker has gotten access to my account

Im writing this from a secondary email cause have lost access to my main account completely only thing still logged in is my Minecraft which im scared cause im one log off again from losing minecraft and having to buy it AGAIN. SO I need help getting my…

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narin colosimo 0

answered

Q&A Assist

0 answers

The error This parameter is controlled by your administrator error in windows Defender 11 pro

In Windows Defender, in the Device Security -> Kernel Isolation section, I cannot turn on or off all functions and writes "This parameter is controlled by your administrator", BUT at the same time I am the only user and there are no…

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Saimon_REP 60

edited the question

Saimon_REP 60

1 answer

false-positive in Microsoft Defender for Identity

We utilize Entra Connect Sync and have E5 licensing which gives us access to MDE, MDI and various other Defender services. Our Entra Connect Sync has been flagged by the MDI agent installed on it with the following issue: Remove unnecessary replication…

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Chris W 30

commented

Chris W 30

1 answer

my mail is changed

Hello Microsoft Support, I urgently need help. My Microsoft account with the original @gmail.com was hacked on June 1st, 2025. The attacker changed the recovery email to [@ambideml.ru], which I did not authorize. I can no longer access my account and I…

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mohammed khery 0

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Q&A Assist

0 answers

Defender Vulnerability Management still shows OpenSSL CVEs after application update

Microsoft Defender for Endpoint Vulnerability Management is still reporting OpenSSL 3.x CVEs for libssl-3-x64.dll and libcrypto-3-x64.dll on a device. The application containing these DLLs has been updated, and the file versions on disk have changed. Is…

asked

Abdallah Jaber 5

commented

Jordan Woodroffe 0

1 answer

HOW to down load Powershell

I cannot open. Where can I download. Help to find the option to put to my account.

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Teresa Beazley 40

answered

Q&A Assist

1 answer

just updated windows 11 KB5065426 network shares no longer connect

Is Windows ghosting us regarding this connectivity problem. I am having the same and have tried all suggested fixes with only uninstalling the update (which then comes back asking to be reinstalled) as the only short term fix. What is going on here…

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Scott Goldstein 10

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UCVigil 0

1 answer

false positive report

Hello Security Review Team, We are submitting a false positive report for the following domain(s): https://eldercare.services https://demo.eldercare.services https://tri-alliance.ai These domains host a governance-based AI speech platform for eldercare…

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Huibert Arnold 0

answered

Q&A Assist

1 answer

potential scam popup telling me to call [MOD phone no removed] and not to shut down the computer so that i can clear my computer of a virus threat that can steal my personal id's and info.

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David Gifford 0

edited the question

ppavle 5,195 Volunteer Moderator

1 answer

A few days ago someone managed to get into my account and access all of my things and i only recently discovered it, and for some reason its saying that the games i purchased arent purchased and i need to buy them again, is there anyway i can restore them

like i said i lost my account and all my games that were purchased are now saying i need to re purchase them, is there anyway to restore them without purchasing them again

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Byron Thompson 0

edited an answer

Pauline Mbabu 1,820 Microsoft Employee

1 answer

11 window defender

I purchased 11 and I cant use Defender without paying? need some help Thanks

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James Lozano 0

answered

Q&A Assist

0 answers

My Microsoft account has been hacked a few hours ago what can I do?

So I accidentally clicked on a website, and my stupid self fell for the bait and used a code like an idiot. They changed my password and add authorization app. I have the emails of the change screenshotted and I remember my previous passwords. I also…

asked

Infinite Linear 0

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