Windows defender hacking support by microsoft engineers

The phone number shown in the “Windows Defender” lock screen is part of a tech support scam, not legitimate Microsoft support.

Key points based on Microsoft guidance:

1. Genuine Microsoft error or warning messages never include a phone number to call.
2. Microsoft does not make unsolicited calls or display phone numbers in pop‑ups to offer to fix a device.
3. Pop‑ups that lock the browser or screen and demand a call to “Windows/Microsoft support” are a known scam pattern. They often falsely claim to be from Microsoft Defender or Windows Defender.
4. If a screen like this appears again, close the browser (Alt+F4) or use Ctrl+Alt+Del → Task Manager and end the browser process. Do not call the number, do not give remote access, and do not provide payment or personal information.
5. If there was any interaction (remote access granted, software installed, or payment made), immediately contact a trusted local technician or official Microsoft Support, change passwords from a clean device, and contact financial institutions if payment details were shared.
6. The incident can be reported to Microsoft at https://www.microsoft.com/reportascam and, if needed, to local law enforcement.

References:

• Protect yourself from tech support scams
• Avoid and report Microsoft technical support scams
• Protect yourself from online scams and attacks
• Tech support scams
• My computer was locked by Microsoft defender, I was asked to call 1-844-452-2441 to get it unblocked. Could somebody confirm that this is a legitimated Microsoft number rather than a scammer? - Microsoft Q&A
• Microsoft Defender Scam or Do I have a virus on my computer - Microsoft Q&A
• Windows defender scam - Microsoft Q&A
• Who do I call for support? - Microsoft Q&A