410 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Android tags

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word doc on android phone

I've come across an issue on my android phone. I have a basic subscription as I don't need the storage or the latest updates for using word/excel (have downloaded word 2019 programme, so only use the subscription as I was close to my storage limit) on…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-04-21T21:50:03.69+00:00
Natasha T 0 Reputation points
commented 2026-04-22T02:42:46.8566667+00:00
Natasha T 0 Reputation points
2 answers

Microsoft365 subscription

サブスクに登録した覚えがなく請求され引き落としされているのですが返金手続きお願いします 対応していただきたいです 覚えがないのに引き落としされているのが困っています

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-04-18T08:27:11.63+00:00
masa 0 Reputation points
answered 2026-04-18T08:32:03.3366667+00:00
simo-k 79,865 Reputation points Volunteer Moderator
2 answers

Live Chat request

I want to use Live Chat but everything I do brings me back to more 'suggestions', waffle and general stuff I'm not interested in. I just want another real person at the end of the keyboard to discuss an issue with. I cannot resolve it with all the…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-04-09T09:16:03.7666667+00:00
John Carruthers 0 Reputation points
answered 2026-04-09T09:54:34.79+00:00
Alexandr S 104.6K Reputation points Independent Advisor
3 answers

Assinatura do Google Play

Bom dia. Fiz a assinatura, mas não sei o qual a cobertura, para que serve?

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-03-27T11:57:33.15+00:00
MINHA ASSINATURA DO GOOGLE PLAY 0 Reputation points
answered 2026-03-27T12:44:07.4233333+00:00
Gérard Oomens 121.3K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

how to remove tenant.

My Microsoft-account is stuck in a old business tenant. I can't login or verify. My mobile keeps installing the work profile. I want the tenant to be removed , to make my account personal.

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-03-26T08:19:35.5533333+00:00
Pim Oostdijk 20 Reputation points
accepted 2026-03-26T10:12:08.8566667+00:00
Pim Oostdijk 20 Reputation points
2 answers

MS Office 365

I recently purchased Microsoft 365, stand alone version, but am being billed a monthly fee, how do I stop the monthly fee and still use the program?

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-03-21T18:26:03.64+00:00
Bob Eberly 0 Reputation points
edited a comment 2026-03-21T22:00:47.99+00:00
Ron Barker 1,960 Reputation points
1 answer

Do I need 365 on my mobile

I don't have a lap top anymore. Do I need microsoft 365 on my mobile

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-03-20T22:59:16.68+00:00
Lynette Hills 0 Reputation points
commented 2026-03-20T23:01:10.01+00:00
Lynette Hills 0 Reputation points
2 answers

cant use link for workplace discount despite being eligible

have been told via email my workplace is eligible for a discount but when i click on the link it says it's no longer valid?/

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-03-20T04:59:42.0366667+00:00
Florento, Yan 0 Reputation points
answered 2026-03-20T07:24:51.92+00:00
paulr0511 44,260 Reputation points Independent Advisor
1 answer

All Microsoft applications.

​To, Microsoft Support Team Dear Microsoft Support Team, I a__m writing to report an issue concerning my Microsoft subscription. I utilize Microsoft applications (Excel/Word) on my tablet device. I have previously remitted payment for a premium…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-03-19T06:20:30.6066667+00:00
Chef raman 0 Reputation points
edited the question 2026-03-19T06:55:31.12+00:00
DaveM121 (2) 13,460 Reputation points Volunteer Moderator
2 answers

Payment method changes

How do I change my payment method my credit card number is no longer valid.

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-03-04T01:58:36.8966667+00:00
PHILIP ANDERSON 0 Reputation points
answered 2026-03-04T02:48:05.5833333+00:00
Randy Baroja 20,600 Reputation points Independent Advisor
3 answers

Premature Microsoft 365 Family subscription renewal date on ONE computer

We have a Microsoft 365 FAMILY subscription. The main subscription is paid for a renewal that ends in April 2026. A subscription activated later has already expired. Why isn't the renewal date April 2026 as well?

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-28T12:46:00.9+00:00
Nancy R 0 Reputation points
answered 2026-02-28T13:23:20.9366667+00:00
Sumit D - IA 165.7K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Need Help Canceling Microsoft 365 Personal – Phone Number Not Recognized

Hi, Here is situation: My subscription is past due My phone number is listed but not recognized I’ve tried calling, emailing, and using support tools I want to cancel my Microsoft 365 Personal account and join a Family Plan. I look forward to all…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2025-09-26T16:15:05.3566667+00:00
Michelle Poole 20 Reputation points
answered 2026-02-23T22:04:34.59+00:00
Denise St Francis 0 Reputation points
1 answer

Extending Microsoft 365 Subscription with Free Month from New Computer Purchase

How does the activation of a free month of Microsoft 365 work when purchasing a new computer, considering there is an existing Microsoft 365 account that is valid until 2/27/26? What steps should be taken to ensure the free month is applied correctly?

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2025-09-27T17:00:56.1266667+00:00
Kathy Bogomaz 5 Reputation points
commented 2026-02-09T22:47:09.8233333+00:00
Dawn Benavides 0 Reputation points
1 answer

Account was taken over through Phishing scam,

My Microsoft account was compromised through a Discord phishing scam. I entered a Microsoft security code into what I now realise was a fake verification page. Immediately after, I received emails saying my password was changed and a passkey was removed.…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-12T12:55:59.0266667+00:00
Bigfoot 0 Reputation points
answered 2026-02-12T13:04:30.1433333+00:00
Bigfoot 0 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Office 365 subscription

I have tried to respond to Microsoft regarding my membership. Please note that my subscription has expired; however I will not be renewing as I am no longer working - I have retired. What is the correct contact email to use advising of…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-13T11:31:49.96+00:00
Trudie Almond 20 Reputation points
accepted 2026-02-14T16:13:35.3033333+00:00
Trudie Almond 20 Reputation points
2 answers

Payouta sent to .com not .co.uk..

Hi i have accidently sent payouts of over 6 and over 2 pounds via blidz and around another pound more importantly from playwell to my paypal but used <Mod remove PII> @hotmail.com instead of .co.uk please help me to redeem the successful payments…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-15T09:24:10.3533333+00:00
James Murray 0 Reputation points
edited the question 2026-02-16T00:51:29.2566667+00:00
Xavier-D 7,020 Reputation points Microsoft External Staff Moderator
2 answers

I paid for a Microsoft 365 personal subscription, and it is not showing

I paid for a Microsoft 365 Personal subscription, but my account says that I don't have any subscriptions. I have an order number from 9/1/25 for a one-year subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-16T03:10:20.76+00:00
Paul Tillman 0 Reputation points
commented 2026-02-16T04:46:22.21+00:00
John Jefferson Doyon 65,980 Reputation points Independent Advisor
2 answers

Reoccurring billing

Reoccurring billing was on for Microsoft 365 can I get a refund for every month where the funds were taken from my account. Can you explain the costs for this service

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-19T14:54:42.1366667+00:00
Jolz Dangen 0 Reputation points
answered 2026-02-19T15:31:24.57+00:00
DaveM121 867.2K Reputation points Independent Advisor
2 answers

problem with multiple accounts

I have a Microsoft account - [Moderator note: PII removed]@gmail.com I have a family subscription. My husband uses this family subscription on [Moderator note: PII removed]@googlemail.com but when I look at my family subscription, he doesn't show as…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-19T16:58:35.3566667+00:00
Lesley Graves 0 Reputation points
commented 2026-02-20T17:37:50.09+00:00
Katerina-N 8,500 Reputation points Microsoft External Staff Moderator
1 answer

Subscription

how to move to annual subscription and cancel by monthly subscription for Microsoft 365

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-02-21T04:00:58.3+00:00
yvonne matsas 0 Reputation points
edited a comment 2026-02-21T05:52:04.97+00:00
simo-k 79,865 Reputation points Volunteer Moderator