Creating service orders and support requests in Surface portals

  • Module
  • 6 Units
Beginner
Administrator
Business Leader
Business Owner
Business User
Technology Manager
Surface

This module provides guidance on creating service orders and support requests in Surface portals, including the Surface Partner Portal and Surface Support Portal.

Learning objectives

By the end of this module, you'll be able to:

  • Understand the different types of service orders and support requests for Surface devices.
  • Create service orders and support requests in the Surface Partner Portal.
  • Create service orders and support requests in the Surface Support Portal.
  • Track the status and updates of service orders and support requests.

Prerequisites

  • None
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