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Attendee Capacity Pack for Teams events

Important

Licensing update for Teams Premium and Teams Enterprise

As of April 1, 2026, some features that were previously only available with Teams Premium are now included with Teams Enterprise. Teams Premium continues to offer advanced meeting protection, advanced communication (like the Queues app), branding and personalization, and intelligence capabilities. Learn more.

Customers who purchased Teams Premium licenses before April 1, 2026 will continue to have access to all the previously included Teams Premium features and product experiences included with these licenses until they expire.

To manage Teams Premium features, your tenant must have at least one active Teams Premium license.

Teams Attendee Capacity Packs are add-on licenses for Teams Enterprise that let event organizers host events for up to 100,000 attendees. Attendee packs are available in a range of sizes, enabling your organization to host larger events at scale.

With Teams Enterprise, event organizers can:

  • Host interactive events with engagement capabilities like reactions, raise hand, polls, and Q&A, for up to 3,000 attendees.
  • Host events for up to 10,000 attendees in view-only mode (with Q&A).

Attendee packs enable organizers to host interactive events with engagement capabilities beyond the 3,000-attendee limit. They can be purchased to support 5,000, 10,000, 20,000, 35,000, 50,000, 75,000, and 100,000 event attendees. Choose the pack or packs that best meet the capacity needs of events hosted by your organization.

Attendee packs are available in commercial, worldwide public sector, EDU, GCC, GCC High, DoD, and nonprofit environments.

As an admin, you assign attendee pack licenses and view and manage assignments in the Teams admin center. For more information, see Manage Attendee Capacity Pack add-on licenses for Teams events. While your organization can purchase multiple packs, each organizer can only be assigned one pack.

Note

Organizers with an active Teams Premium license purchased before April 1, 2026, can continue to host events for up to 100,000 attendees until their current Teams Premium term ends.

After April 1, 2026, when your Teams Premium term expires, events with engagement capabilities that have more than 3,000 attendees require an attendee pack sized to the desired attendee capacity. To avoid disruption to large events, plan to purchase the appropriate pack in advance.

How attendee limits work for Teams events

An attendee pack determines the maximum capacity an organizer can set for a Teams event. Organizers can schedule an unlimited number of events as long as the license is assigned to them and is active through the contract term.

The attendee limit is based on the number of attendees currently in the event at the same time. If attendees leave, other attendees can join until that limit is reached.

Keep in mind that organizers, co-organizers, and presenters don't count toward the attendee limit.

For example, if an organizer is assigned a 20,000 attendee pack license, they can host any number of events with a maximum capacity of 20,000 attendees per event for the duration of the license. If 20,000 attendees join an event hosted by the organizer, no more attendees can join. However, if attendance drops to 19,800, up to 200 more attendees can join.

Are there other features that come with attendee packs?

Attendee packs increase capacity for Teams events. They don't unlock any other feature capabilities.

Do all event capabilities scale with the attendee pack limits?

The attendee pack sets the maximum event capacity. Some event capabilities have limits that are independent of attendee pack size, based on current product constraints.

How many concurrent events can an organizer run with an attendee pack?

An organizer can run up to three concurrent events at a given time.

An organization can host up to 50 concurrent events across all organizers.

Can an attendee pack be reassigned from one organizer to another?

Yes. Admins can reassign an attendee pack to a different organizer in the Teams admin center.

To reassign an attendee pack, first remove the pack from the current organizer, and then assign it to a different organizer.

If an organizer is assigned a larger capacity attendee pack after scheduling an event, is the larger capacity automatically applied to the event?

No. Event capacity isn't automatically updated when a larger capacity attendee pack is assigned. The organizer must manually update the event capacity in the event scheduling form.

If an organizer with an attendee pack schedules an event, what happens if the pack is later removed?

If an attendee pack is removed after an event is scheduled, the upcoming event might no longer be eligible to run at the originally scheduled capacity. To reduce the risk of event disruption, Teams notifies both the admin and the organizer.

Admin experience

When an admin removes an attendee pack from an organizer who has upcoming events:

  • A warning message is displayed in the Teams admin center explaining the potential impact.
  • In the event inventory, admins can view the list of affected events.

Organizer experience

  • The organizer receives an email notification that informs them the attendee pack was removed with a list of affected events.
  • On the Manage page of the Meet app, the organizer sees an alert indicating that the attendee pack is missing.
  • A banner is displayed in the green room indicating that the attendee pack is missing.

Attendee join enforcement occurs at event time based on the attendee pack assigned to the organizer.

What does "10,000 view-only attendees" mean?

An event with up to 10,000 attendees where participants can watch the event live and participate in Q&A. Participants in these events can't use engagement features such as reactions, chat, raise hand, or polls.

This experience is also included in Teams Enterprise.

When does the organizer choose between an interactive event with engagement capabilities or a view-only event?

Organizers make this choice when they schedule the event. Organizers must decide whether the event is interactive with engagement capabilities (up to 3,000 attendees) or is view-only with Q&A (up to 10,000 attendees).

Organizers can't switch between these two kinds of events. To switch between an interactive event with engagement capabilities and a view-only event, they must create a new event.