Microsoft 365 Copilot readiness report

The Microsoft 365 Copilot readiness report helps you identify which users are technically eligible for Copilot and streamline your organization's rollout. From the report, you can assign licenses and monitor usage of Microsoft 365 apps that Copilot integrates best with. The report is available within 72 hours, and once available, the usage data in the report can have up to a maximum of 72 hours latency.

For general information about usage reports in the Microsoft 365 admin center, and to see a list of all available reports, see Microsoft 365 admin center usage reports overview.

View the Microsoft 365 Copilot Readiness and usage report

For information about the roles needed to view usage reports, see "Before you begin" in Microsoft 365 admin center usage reports overview

1. Go to the Microsoft 365 admin center.
2. In the navigation menu, select Reports. If you don't see Reports, select Show all, and then select Reports.
3. Select Usage.
4. On the Usage page, under Reports, select Microsoft 365 Copilot, and then select Copilot.
5. On the report page, you can view Readiness on the first tab. Select the Usage tab to view adoption and usage metrics.

Interpret the Readiness section in the Microsoft 365 Copilot report

Use the Microsoft 365 Copilot readiness report to see how ready your organization is to adopt Microsoft 365 Copilot. The Readiness section shows your data over the past 28 days.

You can see the following summary charts in this report:

• Total Prerequisite Licenses: The number is the sum of all users who have at least one license assigned to them or who can be assigned a license. To learn more about the license types eligible for Copilot, see Licensing requirements for Microsoft 365 Copilot.

• Users on an eligible update channel: This number is the sum of all users enrolled in Current Channel or Monthly Enterprise Channel for app updates in your organization. These users can be assigned a Copilot license.

• Assigned Licenses: This number is the sum of all users who are already assigned a Copilot license in your organization.

• Available Licenses: This number is the sum of all users who don't have a Copilot license assigned, and should be prioritized first.

Recommended action cards highlight important actions to take to prepare your organization for Copilot. These actions include moving users to a monthly app update channel and assigning available Copilot licenses.

The last recommended action card promotes the Microsoft Copilot Dashboard, where you can deliver insights to your IT leaders to explore Copilot readiness, adoption, and effect in Viva Insights.

This graph shows the sum of users who could benefit the most from Copilot based on where Copilot provides the most value in day-to-day scenarios. By default, it's sorted by descending order across all rows by column Suggested candidate for Copilot.

The user table provides an at-a-glance view of which users are assigned a Copilot license, whether their devices are configured correctly, and whether they're using a Microsoft 365 app that has Copilot enabled.

You can also export the report data into an Excel .csv file by selecting the Export link. This action exports the Microsoft 365 Copilot readiness data of all users with any engagement on Teams meetings, Teams chat, and Outlook email for Office docs in the past 30 days. By exporting this data, you can do simple sorting, filtering, and searching for further analysis.

To ensure data quality, the system performs daily data validation checks for the past three days and fills any detected gaps. You might notice differences in historical data during the process.

User activity table

Extra details for the "Suggested candidate for Copilot" column

The Suggested candidate for Copilot column in the Microsoft 365 Copilot Readiness report helps organizations identify users who might benefit most from Microsoft 365 Copilot as part of initial rollouts and pilot programs. Each week, the feature flags the top 25% of nonlicensed users within an organization. The flagged users are based on their consistent usage of the Microsoft 365 applications where Copilot adds value, such as Microsoft Teams and Outlook. Admins can use this information to prepare a data-driven licensing plan for their Copilot rollout. The following list contains key details about this feature:

• The feature analyzes the Microsoft 365 usage across the users that aren't assigned Copilot licenses each week. It then flags the top 25% of them as suggested candidates. This selection is based on app usage intensity in applications where Microsoft 365 Copilot provides value, such as Microsoft Outlook, Teams, and Word.
• The feature is only available to customers who purchase Microsoft 365 Copilot licenses.
• The feature doesn't rank users within the selected 25% group; there's no individual stack ranking among suggested candidates.
• Each week, the feature reevaluates the user base and suggests the top 25% based on usage metrics for the preceding 28-day period. Users who are assigned a Microsoft 365 Copilot license are removed from consideration. Over time, every eligible user in the organization can be flagged as a suggested candidate for Copilot.
• To support interpretability, several of the inputs to the suggestion model are also shown in the Copilot readiness details table. Users that actively used Teams meetings, Teams chats, Outlook emails, or Office docs over the preceding 28 day period have a "Yes" value in the columns corresponding with each of these applications.
• The intended purpose of this capability is to support organizations with the rollout of Microsoft 365 Copilot by highlighting users who are most likely to quickly benefit from its capabilities based on their consistent usage of Microsoft 365 apps. This data isn't intended to be used to evaluate employee performance.

Related content

• Microsoft 365 Copilot service description (article)
• Set up Microsoft 365 Copilot (article)
• Microsoft 365 Copilot Adoption (resources)