Microsoft Partner Center

I have a Microsoft Store app stuck in 'publishing' for well over 12 hours.

My update is stuck in 'publishing' for over 12 hours. How do I give it a nudge. Also, I see no way of cancelling it.

Dev mode for Xbox

I have a 6 digital code from my console buy when I go to aka.ms/activatexbox it just takes me to my Microsoft dashboard

Microsoft Partner validation keeps failing

I was able to enter my DUNS and find my company in the company information, auto-filled by the webpage. Every information is written as it really is, but the page keeps on complaining that 'Address Validation We couldn't validate this address. If you're…

remove customer acronym on the name for leverageable contract.

need to change Publish Only for Participants from No to yes - my instructions are "remove customer acronym on the name for leverageable contract." where do I find that in the Contract Card?

need to open a ticket request

need to open a ticket request to understand better 2 new invoices

Financial Services Amendment

Hi all, We have a Financial Services Amendment that is approaching its three-year renewal date. We also have a CSP partner in place. Could you please advise on the process for re-issuing it to ensure there is no interruption or termination? Should this…

Unable to test achievements for Xbox Series X|S

Hi, as per title suggests, we are unable to test our achievements on our dev kit. We are using Unreal Engine 5.6.1 with a valid SDK, and our logs are returning positive results except that Xbox services do not actually unlock them. Utilizing the…

How to get enrolled "Hardware" program back?

Our company is authorized in partner center web site, but the "Hardware" program is gone. There is error info: Our records indicate that you have already enrolled into this program but your program registration is deactivated. How to fix it?

Microsoft Certified Security Operation Analyst re-certified but Issue date still appears old on certificate

Hi there, I have attended re-certification on 10th Mar, 2026 and which was successful. However, I could see certification date still appears to be old on certification. Need help with this issues and please share the latest certification with issued date…

Help: as a result your request was blocked.

I have already uploaded the extension on Chrome, and I want to upload it on the Edge Add-ons platform, but when registering for an Edge developer account, I keep getting stuck here. [Microsoft runs on trust]****. We engage in a rigorous set of evaluation…

Business Verification Rejected + Action Center Portal Bug

Title: Business Verification Rejected + Action Center Portal Bug — Individual Entrepreneur in Georgia (SellerID: 93537160) Hello Microsoft Community, I am an Individual Entrepreneur registered in Georgia (GE) and I have been trying to complete my…

Artifact Signing Identity validation failed.

My first 2 attempts to do this artifact signing didn't work because of never receiving the identity verification to my business email. Check this post for that:…

Hardware Developer Employment Verification Rejected — No Support Ticket Option Available

Enrolling a new Australian Pty Ltd company in the Hardware Developer program. Employment verification rejects immediately after enrollment — no "Resolve" button appears, only "Contact Support" which leads to AI chat with no ticket…

Why does Xbox Development Consoles open as a blank page

Suddenly miss the tab page for hardware submission , from account settings legal info show reject status

My account for Hardware Center once login the hardware submission page can't be loaded, i verified my account profile show the red text below : account settings | legal info page indicate as message : Verification status : Rejected (Estimated date…

Partner Center Hardware Dashboard Access Restricted – Seller ID Active but “Account Deactivated” Error

Hello everyone, I’m currently facing an issue with Microsoft Partner Center and would appreciate any guidance from the community or Microsoft moderators. We recently registered our organization in Partner Center to publish and sign Windows drivers…

Hardware driver account at Microsoft Partner Center has been suspended

It seems that our hardware account at Microsoft Partner Center has been suspended. The reason why was still unknown to us, until I found out the following article:…

How to open a support ticket in the partner center when you have no program registered

I'm trying to register to the Hardware program in the partner center. But it fails with an error. Thus I want to open a support ticket, but the procedure to open a support ticket forces you to select a "Workspace"... except that the workspace…

My "Hardware" program registration is deactivated despite completing the "Legal info" vetting successfully.

I had an account on Microsoft Partner Center that was inactive for the past 8 years and I used it to successfully submit kernel-mode drivers (for software) for co-sign with Microsoft. Recently I had to update the kernel-mode driver, I have setup the HLK…

Unable to access hardware submisison center, also unable to create support ticket.

We've been rushing our certificate process in an attempt to get our product out the door, we we're in the process of getting our EV certificate when I applied for the Microsoft partner access including hardware. Essentially, we got approved and they…