Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
1 answer
asked 2026-04-19T13:11:16.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harshi Perera
0
Reputation points
answered 2026-04-19T13:11:37.82+00:00
Q&A Assist
1 answer
NEW IPHONE 17 AND MS AUTHENTICATOR APP
I have a new IPHONE 17. MY OLD PHONE WAS IPHONE 16. NOW ON MY NEW IPHONE 17, MY MS AUTHENTICATOR IS NOT WORKING FOR SOME REASON. IT ALL SEEMS VERY VERY CONFUSING AND DOES NOT WORK. QUESTION: CAN I DELETE THE authenticator APP FROM MY NEW PHONE 17 AND…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T12:52:44.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 80%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
GERARD DOYLE
0
Reputation points
answered 2026-04-19T12:52:54.12+00:00
Q&A Assist
1 answer
Unable to Login
I've been trying to log into my other Microsoft account, but every method doesn't work. The first method is using a password; it says too many tries even though the password is correct, and when I try using phone numbers to get codes, either the method…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T12:28:05.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lyric 刘
0
Reputation points
answered 2026-04-19T12:28:23.93+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
How to get rid of login error about inactive tenant
Hello i just wanted to sign into my portal.azure.com account and i keep getting the tenant suspended error immediately after login. I cannot open a support request, cannot remove the tenant so my account is essentially blocked. I cannot even remove my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,988 questions
asked 2026-04-12T18:40:19.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 79%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
dascalu stefan
20
Reputation points
accepted 2026-04-19T12:15:30.07+00:00
dascalu stefan
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to Verify Identity for Azure Login – Error 399287
Dear Microsoft Support Team, I am experiencing an issue while trying to log in to my Azure account. Although I can successfully sign in to my Microsoft account, when attempting to access Azure, I am prompted to verify my identity. However, when I select…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,988 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
0 answers
Desbloquear mi tenant bloqueado por inactividad
Tengo un Usuario de Azure AD / Microsoft Entra que fue bloqueado automáticamente debido a la inactividad. Necesito ayuda para reactivar y asi poder acceder al usuario y comprar el tenant asociado de Microsoft Entra ID . Todos los canales de soporte de…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,988 questions
asked 2026-04-19T11:50:27.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andrés Mauricio Pulido Sarmiento
0
Reputation points
asked 2026-04-19T11:50:27.22+00:00
Andrés Mauricio Pulido Sarmiento
0
Reputation points
2 answers
Global admin locked out MFA no access to authenticator
I am the only Global Administrator of my organization’s Microsoft 365 tenant. I reset my phone and lost access to Microsoft Authenticator, and I no longer have any MFA methods available. I am completely locked out of Microsoft Entra ID and the admin…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T11:02:54.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
KHR Consultants
0
Reputation points
answered 2026-04-19T11:49:16.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
14,050
Reputation points Microsoft External Staff
Moderator
0 answers
AUTHENTICATOR VALIDATION ISSUES
I'm having trouble authenticating my Microsoft business account, and basically, I can't authenticate the two-digit number from the two-factor authentication app because my account isn't signed in on the authenticator app, and I recently reset the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T11:06:32.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 47%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
brannon elms
0
Reputation points
asked 2026-04-19T11:06:32.0766667+00:00
brannon elms
0
Reputation points
1 answer
Microsoft Outlook & Authenticator not working on my Android Phone
Hello, I cannot access Outlook & Authenticator applications on my Android phone. I've tried reinstalling the apps and tried different networks but that didn't help.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T10:22:32.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eren Gülümser
0
Reputation points
answered 2026-04-19T10:22:46.7433333+00:00
Q&A Assist
0 answers
had to uninstall defender causing bug issues, now can not reinstall
C
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,707 questions
asked 2026-04-19T09:56:55.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Claude Pereira
0
Reputation points
asked 2026-04-19T09:56:55.14+00:00
Claude Pereira
0
Reputation points
1 answer
Lost access to authenticator app as well as admin portal
So for some reason I had to uninstall my authenticator app on my iphone (not backed up) and lost access to my mailbox. I am unable to log back into my account and cannot get any help. I have paid for it and it's being wasted. Please someone help me, I'm…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T09:48:30.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 15%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Keyur Raut
0
Reputation points
answered 2026-04-19T09:48:49.54+00:00
Q&A Assist
0 answers
MS Authenticator Backup
I have recently moved across to a new mobile. I have setup the Authenticator app on my new device however no accounts have moved across. From my understanding this is due to not having Cloud Backup enabled on my old phone. Is it possible to create a…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T09:38:55.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 44%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Barnett
0
Reputation points
answered 2026-04-19T09:39:07.9033333+00:00
Q&A Assist
1 answer
#restore authenticator ap on new phone
#I have a new phone and cannot get back into authenticator ap
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T09:11:06.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 91%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
alan and philippa worley
0
Reputation points
answered 2026-04-19T09:11:21.78+00:00
Q&A Assist
1 answer
Got into a lockout loop: forgot password while logged out of MS Authenticator
I am currently locked out of Microsoft Authenticator on my iPhone. I logged out of the app and now cannot sign back in because it requires two-step verification through Authenticator itself. I have also forgotten my password, which has made the recovery…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-19T09:10:34.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hal
0
Reputation points
answered 2026-04-19T09:11:00.5+00:00
Q&A Assist
1 answer
April 14, 2026—KB5083769 (OS Builds 26200.8246 and 26100.8246) constantly scanning and scheduler is missing. Cannot schedule scan. using 60 to 70% memory.
constantly scanning and scheduler is missing. Cannot schedule scan. always using 60 to 70% memory. I use DAW to record so need to pause scan or schedule for when not in use
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
496 questions
asked 2026-04-19T06:43:21.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dianna Heather
0
Reputation points
answered 2026-04-19T06:43:37.0266667+00:00
Q&A Assist
2 answers
How to fully Uninstall/Clean-up Microsoft Defender Endpoint
Hello, We are having issues trying to use a migration tool to move our devices to another Microsoft tenant. It seems to be struggling gaining access and deleting a regkey that is link to a service for MDE. The tool is running and using the system…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
496 questions
asked 2024-06-27T13:23:57.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 14.000000000000002%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dan Beeney
0
Reputation points
commented 2026-04-19T06:37:55.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gail Brown
0
Reputation points
2 answers
Title: 25-digit recovery code not working + 2FA enabled, account compromised
Title: 25-digit recovery code not working + 2FA enabled, account compromised Hi, I’m trying to recover my Microsoft account, but I’m running into multiple issues. I have a 25-digit recovery code, but when I enter it, it says the code is unavailable at…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-04-17T07:29:48.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 49%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
joseph garza
0
Reputation points
answered 2026-04-19T06:18:06.1233333+00:00
joseph garza
0
Reputation points
1 answer
I got hacked
I don't even know what to do, I started the minecraft launcher one day and then it logged me out of my microsoft account. I checked and someone "el**@jerkoffmail.com" is associated to the account. I tried setting up 2FA but it wouldn't send me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,840 questions
asked 2026-01-29T11:32:01.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
John Wilder
0
Reputation points
answered 2026-04-19T06:15:04.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 57.99999999999999%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Naomi Bennett
0
Reputation points
1 answer
a attacker has gotten access to my account
Im writing this from a secondary email cause have lost access to my main account completely only thing still logged in is my Minecraft which im scared cause im one log off again from losing minecraft and having to buy it AGAIN. SO I need help getting my…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
357 questions
asked 2026-03-10T13:55:09.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
narin colosimo
0
Reputation points
answered 2026-04-19T06:14:30.1633333+00:00
Naomi Bennett
0
Reputation points
1 answer
Cannot close personal Microsoft account — blocked by inactive Azure tenant (AADSTS5000225)
I am trying to close my personal Microsoft account via account.live.com/closeaccount.aspx, but the process is blocked because my account is associated with an Azure tenant that has been blocked due to inactivity (error AADSTS5000225). I cannot sign into…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,988 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 12%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)