3,880 questions with Microsoft Security | Microsoft Entra | Microsoft Entra External ID tags

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2 answers

In azure b2c custom policy, extension jwt tokens are not coming in sign-in claims

In azure b2c custom policy, extension jwt tokens are not coming in sign-in claims

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-18T19:32:33.53+00:00
Alok Sahoo 0 Reputation points
answered 2026-04-18T21:42:22.8333333+00:00
RoryB 540 Reputation points
1 answer

Unable to Add Users

I am the Global Administrator for a higher education institution. I manage a dual-enrollment program in partnership with another institution, which provisions user accounts for participating students. Our institution provisions accounts for course…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-18T17:40:31.1833333+00:00
Alexus Locke 0 Reputation points
commented 2026-04-18T20:08:44.7833333+00:00
Alexus Locke 0 Reputation points
0 answers

Invitations are blocked for this directory due to suspicious activity

We have encountered an issue where we are unable to invite any new B2B users to our Azure tenant. Seems to be a security mechanism that has kicked in automatically due to increased activity. Response from the API: Entra External ID: Invitations are…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-03-11T10:47:59.5866667+00:00
Carl Schmidt 25 Reputation points
edited a comment 2026-04-18T17:45:55.3266667+00:00
Alexus Locke 0 Reputation points
1 answer

Unable to delete my tenant due to whatever github mess

Read below. https://dotnet.territoriali.olinfo.it/en-us/answers/questions/5859147/personal-account-deletion-results-in-you-need-to-l https://dotnet.territoriali.olinfo.it/en-us/answers/questions/5859289/personal-account-sign-in-failed-tenant-has-been-bl

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-16T15:19:25.9166667+00:00
Nick • 0 Reputation points
commented 2026-04-18T07:51:44.7+00:00
Nick • 0 Reputation points
1 answer

My personal Azure tenant has been blocked due to inactivity

Hi I get the error while trying to login to my Azure account. Please help. Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T22:31:02.37+00:00
Sreeni 0 Reputation points
commented 2026-04-18T02:18:18.17+00:00
Sridevi Machavarapu 27,315 Reputation points Microsoft External Staff Moderator
1 answer

AADSTS5000225: This tenant has been blocked due to inactivity.

I do NOT need to recover the old tenant, but I am unable to detach this disabled tenant from my Microsoft account, such that I can't even create a new tenant. I want to be able to use this Microsoft account (xxxxxxx) to create new tenants. Please delete…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T22:52:58.4266667+00:00
Michael Leung 0 Reputation points
answered 2026-04-17T23:18:34.8666667+00:00
Sridevi Machavarapu 27,315 Reputation points Microsoft External Staff Moderator
1 answer

I am still having Cross-Tenant Access setup issues.

Greetings Helpdesk support, I had requested assistance previously for cross tenant access help and I am getting the same errors and issues despite following helpdesk setup directions. This can be observed in the following screenshots. My tenant is…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T16:42:27.74+00:00
alicia stover 0 Reputation points
commented 2026-04-17T18:09:53.1366667+00:00
Sridevi Machavarapu 27,315 Reputation points Microsoft External Staff Moderator
1 answer

SSO: Customer Entra ID as IdP for Entra External Id with self-sign-up user configuration

Here is our configuration: TenantA (Workforce tenant) - Customer Entra Id workforce serving as IdP for their users TenantB (External tenant) - Our Web facing application in latest Entra External ID (CIAM)    (This is NOT an old Azure B2C) We need…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-08T20:57:41.8066667+00:00
Ziggy Moscipan 0 Reputation points
commented 2026-04-17T16:24:30.54+00:00
Ziggy Moscipan 0 Reputation points
0 answers

External B2B User Invites Gives "Bad Reqest"

I have been using B2B external user invites to share information with specific external parties. Within the last week when I send the direct link for these users to "approve/accept" their account it doesn't work and returns "Bad…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-13T16:25:53.1633333+00:00
Walt Niblock 5 Reputation points
edited a comment 2026-04-17T15:24:42.4+00:00
Shubham Sharma 13,490 Reputation points Microsoft External Staff Moderator
0 answers

Entra External ID: Federated email claim not present in OnAttributeCollectionStart/Submit payload

We are using a federated OIDC identity provider with Microsoft Entra External ID. The email claim is successful: returned from the IdP mapped via OIDC claim mapping (email -> email) correctly prefilled in the UI during sign-up However, email is…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T14:05:29.75+00:00
Yuliia Bashko 80 Reputation points
commented 2026-04-17T15:11:32.7566667+00:00
Shubham Sharma 13,490 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Azure - Entra ID - Deletion of External ID Tenant

See question as posted on StackOverflow: https://stackoverflow.com/questions/79926930 Thanks in advance.

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T13:35:39.45+00:00
Brent D 25 Reputation points
commented 2026-04-17T15:07:41.6133333+00:00
VEMULA SRISAI 11,550 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Provider Not Appearing in User Flow Configuration in Entra Id

Hi Team, While following your documentation for creating the user flow, I can see that the Microsoft provider is mentioned as an available option. However, when I try to configure it on my end, the Microsoft provider does not appear in the list of…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T13:15:14.94+00:00
TanishSuthar 0 Reputation points
commented 2026-04-17T13:57:10.55+00:00
VEMULA SRISAI 11,550 Reputation points Microsoft External Staff Moderator
1 answer

Entra External ID SSO issue: AADSTS700056 on repeat sign-in when ESTSAUTHPERSISTENT cookie exists

Hello Support Team, We are seeing a repeatable sign-in issue in our Entra External ID / MSAL browser flow. Problem summary A user can sign in successfully on the first attempt. After logout, the same user may fail on the next sign-in attempt…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-06T15:20:14.66+00:00
Yuliia Bashko 80 Reputation points
edited a comment 2026-04-17T13:54:38.25+00:00
Yuliia Bashko 80 Reputation points
3 answers

AADSTS500222: The tenant or user does not support native credential recovery

Hi, We're having issues on an External Entra Id: invalid_request: AADSTS500222: The tenant or user does not support native credential recovery. Trace ID: 8658f55a-d21d-4514-b0b7-ba876d491000 Correlation ID: e1c21dd9-cb64-4cd1-91f6-146f4e9b0e1e…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T08:49:37.1766667+00:00
Tobias Andersson 0 Reputation points
commented 2026-04-17T13:21:24.19+00:00
VEMULA SRISAI 11,550 Reputation points Microsoft External Staff Moderator
2 answers

Clarification on Refresh Token Lifetime for External ID (Email OTP vs Other Flows)

Hi Microsoft Team, We are currently using Azure AD B2C / External Identities (CIAM) with a standard User Flow (SignUpSignIn) configured with the following identity providers: Email one-time passcode (OTP) authentication Social logins (Google and…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-14T09:04:17.5866667+00:00
Ireni Srinivas Raghuveer 0 Reputation points
edited a comment 2026-04-17T12:39:21.8066667+00:00
Shubham Sharma 13,490 Reputation points Microsoft External Staff Moderator
1 answer

Entra External ID custom identity sign in with login_hint results in AADSTS165000 Token was not provided

I have an Entra External ID external tenant (CIAM) with a custom identity provider configured using OIDC to an Auth0 identity provider on domain mydomain.uk.auth0.com. To isolate myself from any issues with my own code I'm using the sample code…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-16T15:27:27.3933333+00:00
Philip Hendry 90 Reputation points
commented 2026-04-17T08:30:39.8233333+00:00
Philip Hendry 90 Reputation points
1 answer

Issue: AADSTS165000 when using domain_hint=Google and login_hint for direct Google login in Entra External ID

I have configured Microsoft Entra External ID with Google authentication and local accounts. The default sign-in page shows the Google button, but I want users to go directly to Google login without clicking it to achieve the Google OneTap login ✔️ What…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-12-06T12:39:23.25+00:00
Saravana Kumar Palanisamy 25 Reputation points
commented 2026-04-17T08:10:43.0533333+00:00
Philip Hendry 90 Reputation points
1 answer One of the answers was accepted by the question author.

External users unable to sign in after configuring Microsoft Entra External ID

I am currently testing Microsoft Entra External ID for enabling sign-in access for external users to our application. I created the external user flow and added a test external user, but when the user tries to sign in using the invitation link, the…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-16T15:14:36.6033333+00:00
Amelia 20 Reputation points
accepted 2026-04-17T06:48:52.81+00:00
Amelia 20 Reputation points
1 answer

Cannot delete Entra External ID (CIAM) tenant — 16 Microsoft-internal service principals block deletion checklist and cannot be removed via Graph API

I'm trying to delete my Entra External ID (CIAM) tenant (settlestagingciam.onmicrosoft.com, tenant ID: e10abf0c-fee3-4c93-be54-a4449d89fa21) but the Azure portal deletion checklist is blocked on "Enterprise applications." I've cleaned up…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-12T23:25:00.6933333+00:00
MichaelTeper-0803 0 Reputation points
commented 2026-04-17T01:48:45.0933333+00:00
Rukmini 36,695 Reputation points Microsoft External Staff Moderator
1 answer

How to unblock My Free Entra Tenant

I need to unblock my free Entra tenant The error message is the following: "Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T23:42:00.4966667+00:00
David Savage 0 Reputation points
commented 2026-04-16T18:20:31.95+00:00
Sridevi Machavarapu 27,315 Reputation points Microsoft External Staff Moderator