Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
0 answers
rying to access my account at TannaAISoft.onMicrosoft.com , but keeps asking for my Microsoft Authentication numbers..that stopped working a while ago
Hi Im trying to access my account at TannaAISoft.onMicrosoft.com , but keeps asking for my Microsoft Authentication numbers..that stopped working a while ago..it takes me through email verification & even , when it feels like it calls my…
Microsoft Security | Microsoft Authenticator
asked 2026-04-19T15:00:46.4133333+00:00
Santanna de Alwis-Hart
0
Reputation points
commented 2026-04-19T15:21:17.6066667+00:00
Santanna de Alwis-Hart
0
Reputation points
2 answers
Can't login to Azure portal according to MFA
I can log in to my Microsoft account, but when I try to log in to my Azure portal, it requests MFA approval, but I can't access my MFA anymore, and I want to reset it to my new phone [Moderator note: personal information removed]
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T05:15:56.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nader Nagy
0
Reputation points
commented 2026-04-19T15:03:28.28+00:00
Nader Nagy
0
Reputation points
0 answers
Why can't I access my Microsoft office products while traveling
I am signed in. I approve the sign in on my authentictor app - and the lap top says it cannot access my account? Whats going on? I want to use my MS word.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T15:01:06.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 90%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Lira
0
Reputation points
asked 2026-04-19T15:01:06.79+00:00
Helen Lira
0
Reputation points
1 answer
Can't access my azure account
I can't access my Azure account, not on this profile, but on my personal e-mail ******@outlook.com The authenticator App was on my old phone, that just dies. Now every time that i try to log in, ask me to authorize on the phone or enter the code on auth…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2024-11-13T19:19:56.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Victor Meireles
5
Reputation points
commented 2026-04-19T14:50:31.3166667+00:00
Nader Nagy
0
Reputation points
2 answers
Lost access to authenticator app as well as admin portal
So for some reason I had to uninstall my authenticator app on my iphone (not backed up) and lost access to my mailbox. I am unable to log back into my account and cannot get any help. I have paid for it and it's being wasted. Please someone help me, I'm…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T09:48:30.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 15%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Keyur Raut
0
Reputation points
edited an answer 2026-04-19T14:47:55.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
14,050
Reputation points Microsoft External Staff
Moderator
1 answer
Não consigo acessar minha conta do powerbi em outro computador
Olá, não estou conseguindo acessar minha conta do power bi em outro computador. minha conta está logada em um notebook, porém quando tentei acessar em outro computador coloquei o login e a senha e ele me pede o código de autenticação. mas não tenho o…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 21%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Azure AD B2C – PATCH request to b2cUserFlows returns 204 but property is ignored
I am working with Azure AD B2C built-in user flows and Microsoft Graph (beta). I attempted to update an existing B2C user flow using a PATCH request. The request returns HTTP 204 No Content, indicating success, however the property provided in the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,989 questions
asked 2026-04-19T14:43:22.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Abhijit Banke
0
Reputation points
asked 2026-04-19T14:43:22.07+00:00
Abhijit Banke
0
Reputation points
1 answer
Need help with Account Recovery
I've been trying to get my account back. I don't have access to the authenticator app, I tried to reset the password and is asking me for the authenticator app code, I click on send email instead, give them the code and still they want me to use the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T14:11:38.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.000000000000004%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Hebert Hernandez
0
Reputation points
answered 2026-04-19T14:11:56+00:00
Q&A Assist
1 answer
Cannot reset password to Microsoft account even if I have everything needed
I updated my BIOS on my pc and after turning it back on it asked me to reset my PIN, because it's no longer working after I updated the BIOS. To do that I need to log back into my Microsoft account. It seems that I have forgotten my password for it so I…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T14:00:39.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 94%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Manic Euphoria
0
Reputation points
edited the question 2026-04-19T14:06:08.8533333+00:00
Manic Euphoria
0
Reputation points
1 answer
Is there any solution to remove or offboard Microsoft Defender for Endpoint from these machines, given that the tenant is no longer active?
Is there any solution to remove or offboard Microsoft Defender for Endpoint from these machines, given that the tenant is no longer active? At the moment, I am unable to download the offboarding script since the original tenant is no longer accessible.…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
497 questions
asked 2026-04-19T13:47:24.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vincent Chung Khui Pin
5
Reputation points
answered 2026-04-19T13:47:39.1+00:00
Q&A Assist
1 answer
Microsoft Outlook & Authenticator not working on my Android Phone
Hello, I cannot access Outlook & Authenticator applications on my Android phone. I've tried reinstalling the apps and tried different networks but that didn't help.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T10:22:32.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eren Gülümser
0
Reputation points
commented 2026-04-19T13:35:18.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 97%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jaineel Petiwale
0
Reputation points
1 answer
NEW IPHONE 17 AND MS AUTHENTICATOR APP
I have a new IPHONE 17. MY OLD PHONE WAS IPHONE 16. NOW ON MY NEW IPHONE 17, MY MS AUTHENTICATOR IS NOT WORKING FOR SOME REASON. IT ALL SEEMS VERY VERY CONFUSING AND DOES NOT WORK. QUESTION: CAN I DELETE THE authenticator APP FROM MY NEW PHONE 17 AND…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T12:52:44.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 80%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
GERARD DOYLE
0
Reputation points
answered 2026-04-19T12:52:54.12+00:00
Q&A Assist
1 answer
Unable to Login
I've been trying to log into my other Microsoft account, but every method doesn't work. The first method is using a password; it says too many tries even though the password is correct, and when I try using phone numbers to get codes, either the method…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T12:28:05.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lyric 刘
0
Reputation points
answered 2026-04-19T12:28:23.93+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
How to get rid of login error about inactive tenant
Hello i just wanted to sign into my portal.azure.com account and i keep getting the tenant suspended error immediately after login. I cannot open a support request, cannot remove the tenant so my account is essentially blocked. I cannot even remove my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,989 questions
asked 2026-04-12T18:40:19.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 79%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
dascalu stefan
20
Reputation points
accepted 2026-04-19T12:15:30.07+00:00
dascalu stefan
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to Verify Identity for Azure Login – Error 399287
Dear Microsoft Support Team, I am experiencing an issue while trying to log in to my Azure account. Although I can successfully sign in to my Microsoft account, when attempting to access Azure, I am prompted to verify my identity. However, when I select…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,989 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 94%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
0 answers
Desbloquear mi tenant bloqueado por inactividad
Tengo un Usuario de Azure AD / Microsoft Entra que fue bloqueado automáticamente debido a la inactividad. Necesito ayuda para reactivar y asi poder acceder al usuario y comprar el tenant asociado de Microsoft Entra ID . Todos los canales de soporte de…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
29,989 questions
asked 2026-04-19T11:50:27.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andrés Mauricio Pulido Sarmiento
0
Reputation points
asked 2026-04-19T11:50:27.22+00:00
Andrés Mauricio Pulido Sarmiento
0
Reputation points
2 answers
Global admin locked out MFA no access to authenticator
I am the only Global Administrator of my organization’s Microsoft 365 tenant. I reset my phone and lost access to Microsoft Authenticator, and I no longer have any MFA methods available. I am completely locked out of Microsoft Entra ID and the admin…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T11:02:54.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
KHR Consultants
0
Reputation points
answered 2026-04-19T11:49:16.4266667+00:00
Liora D
14,050
Reputation points Microsoft External Staff
Moderator
0 answers
had to uninstall defender causing bug issues, now can not reinstall
C
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,707 questions
asked 2026-04-19T09:56:55.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Claude Pereira
0
Reputation points
asked 2026-04-19T09:56:55.14+00:00
Claude Pereira
0
Reputation points
0 answers
MS Authenticator Backup
I have recently moved across to a new mobile. I have setup the Authenticator app on my new device however no accounts have moved across. From my understanding this is due to not having Cloud Backup enabled on my old phone. Is it possible to create a…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T09:38:55.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 44%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Barnett
0
Reputation points
answered 2026-04-19T09:39:07.9033333+00:00
Q&A Assist
1 answer
#restore authenticator ap on new phone
#I have a new phone and cannot get back into authenticator ap
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
13,842 questions
asked 2026-04-19T09:11:06.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 91%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
alan and philippa worley
0
Reputation points
answered 2026-04-19T09:11:21.78+00:00
Q&A Assist