515 questions with Microsoft 365 and Office | Install, redeem, activate | For education | Windows tags

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I have already office365 A1 plan for faculties free licenses, i want to add the students licenses also for my instituition

I have already office365 A1 plan for faculties free licenses, i want to add the students licenses also for my instituition. For this, i follow the step by step…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-04-02T06:30:45.9833333+00:00
Md. Towhidur Rahman 0 Reputation points
edited a comment 2026-04-09T06:58:52.72+00:00
Darren-Ng 9,275 Reputation points Microsoft External Staff Moderator
2 answers

actualización de plan

hay algún descuento o beneficio para un estudiante que quiera actualizar su plan

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-04-05T21:29:09.39+00:00
Juan Sakoda Ramaycuna 0 Reputation points
answered 2026-04-06T22:13:55.16+00:00
Jay Tr 11,215 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft office school account not working after mother board changed

Motherboard changed on son's school laptop. How do I reset the microsoft account to read the "new" device, without admin control. School is unable to assist with issue. I am able to access the microsoft office account, however the office…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-04-01T09:18:59.7066667+00:00
Chanell Rykheer 0 Reputation points
commented 2026-04-06T14:44:48.82+00:00
Liora D 14,125 Reputation points Microsoft External Staff Moderator
1 answer

how do i disconnect my school account from my personal device

i would like to know how to disconnect my school account from my device because it is limiting some features like windows hello and virus and threat protection which i would like to access and can be very annoying. ive tried making another account a…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-03-29T03:50:12.0933333+00:00
Allen calalang 0 Reputation points
commented 2026-04-03T07:46:29.78+00:00
Tamara-Hu 13,395 Reputation points Microsoft External Staff Moderator
2 answers

I cannot install Office from my university Microsoft 365 account

Hello I need your help. I can't install Office and I don't know why. The account with the license is from my university, and when I click "Install Apps" in Microsoft 365 Copilot, it takes me to a page. I clicked where it says to install…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-03-26T04:37:39.9066667+00:00
Jhenson 0 Reputation points
commented 2026-03-27T06:49:43.54+00:00
Vivian-HT 15,430 Reputation points Microsoft External Staff Moderator
2 answers

license for my Microsoft office application

When i try to open my Microsoft word, PPT or Excel a notification comes that "Microsoft office can't find your license for this application. A repair attempt was unsuccessful or was cancelled. Microsoft office will now Exit". how do i fix this?

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-03-25T10:46:05.0666667+00:00
Boresah Adams 0 Reputation points
commented 2026-03-26T07:02:22.2533333+00:00
Nam-D 3,395 Reputation points Microsoft External Staff Moderator
1 answer

MS 365 Desktop Download Error Code: 53003

In MS 365 account I am not being allowed to download desktop apps needed for class. I keep getting this error. Error Code: 53003 Request Id: [Moderator note: personal info removed]  Correlation Id:[Moderator note: personal info removed]  Timestamp:…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-03-19T00:41:20.9+00:00
Christopher Harris 0 Reputation points
commented 2026-03-20T03:27:27.8266667+00:00
Darren-Ng 9,275 Reputation points Microsoft External Staff Moderator
2 answers

How do I resolve the issue when Microsoft Education will not Register Tenant?

How do I resolve the issue when Microsoft Education fails to complete the Register Tenant process?

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-03-11T18:23:16.5066667+00:00
Thomas Doty 0 Reputation points
answered 2026-03-11T18:44:32.5033333+00:00
Alexis-NG 14,990 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

I got a 12 month Microsoft 365 Subscription thats already paid. It wont let me install it on my laptop, keeps coming up with payment verification failed error.

I got a 12 month Microsoft 365 Subscription that's already paid. It wont let me install it on my laptop, keeps coming up with payment verification failed error. I only have one card and its commonwealth and don't understand why it wont accept the card.…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-01-14T23:23:36.16+00:00
Juliette Baradei 40 Reputation points
commented 2026-03-08T23:46:53.81+00:00
Stefan Blom 338.1K Reputation points MVP Volunteer Moderator
2 answers

microsoft word

I cant use my microsoft word, and i need it right now.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-27T12:26:37.2033333+00:00
LOVELY 0 Reputation points
commented 2026-02-28T14:35:38.5033333+00:00
Phoebe-N 10,665 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365

can i use my laptop without purchase a Microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-26T13:10:07.0833333+00:00
Jimaima Vakarorogo 0 Reputation points
answered 2026-02-26T13:45:18.9266667+00:00
Liora D 14,125 Reputation points Microsoft External Staff Moderator
2 answers

My installation (.bat) file is not working

My installation file is not working and I have licenses left to install.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-24T20:38:08.5966667+00:00
ANNISTON CITY SCHOOLS 0 Reputation points
commented 2026-02-25T22:18:01.4666667+00:00
Kai-L 12,400 Reputation points Microsoft External Staff Moderator
7 answers

I signed up with edu email for Microsft 365 but haven't received LinkedIn premium link

I signed up with edu email for Microsft 365 but haven't received LinkedIn premium link

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-05T22:26:30.7733333+00:00
Virat 10 Reputation points
commented 2026-02-25T04:42:53.29+00:00
Darren-Ng 9,275 Reputation points Microsoft External Staff Moderator
1 answer

Support Request: Missing LinkedIn Premium Career Activation (Student Offer)

Dear Microsoft Support Team, I am writing to request assistance regarding my Microsoft 365 Premium subscription. I recently signed up for the student promotion advertised on the Microsoft 365 Blog, which includes 12 months of Microsoft 365 Premium and…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-25T03:14:27.9233333+00:00
Nguyễn Oanh 0 Reputation points
answered 2026-02-25T03:14:34.81+00:00
Q&A Assist
4 answers

can't install microsoft 365

Cannot activate Microsoft 365 and keep saying that I have connection error.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2025-12-18T01:39:17.6+00:00
Jerrick 0 Reputation points
commented 2026-02-24T21:36:19.2966667+00:00
Stefan Blom 338.1K Reputation points MVP Volunteer Moderator
1 answer

comment obtenir office 365 A3 éducation

comment profiter de cette offre : Office 365 A3 Toutes les fonctionnalités de la version A1, plus un accès complet aux applications Office sur ordinateur, Minecraft Education, une gestion simplifiée, ainsi que des outils d’identité et de sécurité. 3,30…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-22T17:24:34.1533333+00:00
Béatrice Flandrin 0 Reputation points
commented 2026-02-24T17:10:13.55+00:00
Jay Tr 11,215 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 education - sorry something went wrong please contact IT department for licenses

I am trying to set up the free trial for office 365 education to verify my academic institution, however everytime I try to sign in using the link from the website to 'get started' with office 365 education I am met with an issue saying 'we are sorry…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-23T10:30:15.6966667+00:00
Diana Baffour 0 Reputation points
commented 2026-02-24T10:35:27.2733333+00:00
Tina L 12,330 Reputation points Microsoft External Staff Moderator
3 answers

product activation fail

I can not use Office software (product activation fail), I try to re-install many times, it does not work

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-23T02:30:24.8166667+00:00
177160(方楚文) 0 Reputation points
commented 2026-02-24T07:21:48.5733333+00:00
Vivian-HT 15,430 Reputation points Microsoft External Staff Moderator
2 answers

How can I add the new office package key to my account

DeaR support agent, I purchase a office package and Install it and now I want to add the package key for re-subsription. I got the licence from the university I am working for, I paid for it, but being part of the education system, we get a better price.…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-20T08:54:19.11+00:00
Marta Torregrossa 0 Reputation points
commented 2026-02-23T15:49:24.7566667+00:00
Daniel-Vo 5,245 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Access LinkedIn Premium Career (Student 12‑Month Offer)

Dear Microsoft Support Team, I am a verified college student and am requesting assistance regarding the Microsoft 365 + LinkedIn Premium Career student promotional offer. On 13 February 2026, I accidentally activated a non‑student Microsoft 365 one‑year…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-02-22T18:41:03.22+00:00
Dennis Sharon 10 Reputation points
answered 2026-02-22T22:00:12.72+00:00
Gérard Oomens 121.2K Reputation points Volunteer Moderator