107 questions with Microsoft Edge | Profile, sync, and sign in | Android tags

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1 answer One of the answers was accepted by the question author.

Hi there, how do I get rid off the "custom primary password"

Every time I sign into a website using Edge, I am asked, "it requires a primary password," which I recently enabled, but it has become a pain. How do I get rid of it?

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-09-10T14:33:37.06+00:00
Eyob Ghermai 30 Reputation points
commented 2026-04-08T14:16:32.6033333+00:00
Dana Nieves 0 Reputation points
1 answer

MSN won'tog me in to community despite authentication

Trying to post comments on MSN. Says I'm not login, join the community. I go through login Microsoft with successful authentication but end up right back at the join the community screen. Used to never be an issue. Nothing changed. Deleted app cache and…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2026-03-17T22:00:18.6033333+00:00
KS62 0 Reputation points
answered 2026-03-17T22:00:41.8966667+00:00
Q&A Assist
1 answer

My phone number

I haven't been able to add my phone number to Microsoft. I had it before, but I helped my sister with something on Microsoft by temporarily using my number. I told her to remove it and tried to add my own number. Everything was fine until I entered the…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2026-03-01T21:11:58.13+00:00
Axel Uriarte 0 Reputation points
commented 2026-03-01T22:51:22.2866667+00:00
EmilyS726 223K Reputation points Independent Advisor
2 answers

I would like to change my display name as per legal name. Could you please help on this

In Microsoft account, I want to change my Display name. Its showing Krishna.vema instead of it should display as per government ID like PAN, Aadhar ..etc. Vema Krishna Chaitanya

Microsoft Edge | Profile, sync, and sign in | Android
asked 2026-02-02T17:54:25.4133333+00:00
KrishnaLakshmi-4427 0 Reputation points
answered 2026-02-02T18:29:51.2+00:00
DaveM121 866.2K Reputation points Independent Advisor
0 answers

Microsoft Edge Autofill Service freezes after Biometric Authentication in Android Apps

The UI freeze issue occurs specifically when using Microsoft Edge as the default Autofill Service for other Android applications. While autofill works perfectly within the Edge browser itself, it fails and freezes the UI when triggered inside third-party…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2026-01-20T04:25:43.2+00:00
Việt Anh Hoàng 20 Reputation points
commented 2026-02-01T02:25:01.95+00:00
neko koneko 0 Reputation points
2 answers

help with getting new windows activation key for windows 10 purchased my windows premium by the month payment via the Microsoft store after clean reset as new device

without paying a large sum how do i get new Windows Activation Key and how quickly can i recie ve it please

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-12-20T18:13:27.0266667+00:00
RebeccaHumphreys-5039 0 Reputation points
answered 2025-12-20T18:47:33.45+00:00
EmilyS726 223K Reputation points Independent Advisor
2 answers

Recovering Microsoft Autentificator passwords

Hi, How do I recover all my passwords saved in Autentificator? I've logged into Microsoft Edge browser and there is no password sync there. I urgently need my saved passwords. Thanks!

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-12-14T09:50:55.15+00:00
Stefan Tanase 0 Reputation points
answered 2025-12-14T13:26:40.9033333+00:00
Sumit D - IA 165.2K Reputation points Independent Advisor
2 answers

Despite stable internet connection I can't sign in my outlook account via Edge browser on my phone

I repeatedly tried to sign in. Freshly reinstalling the app didn't work either.

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-12-08T16:26:36.0966667+00:00
Farden Pooben 0 Reputation points
answered 2025-12-08T17:10:34.5+00:00
Edward Schlobohm01 10,155 Reputation points Independent Advisor
2 answers

Edge Linux Not Syncing

Sync not working with the latest version of Edge Linux. I am able to sign in to my account, but when I turn on the Sync nothing happens. I even reinstalled the app and same issue. I also tried the latest Dev build and that does not work either. I am…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-10-22T12:04:22.6633333+00:00
Sam E 5 Reputation points
commented 2025-11-28T14:44:25.0166667+00:00
Sam E 5 Reputation points
2 answers

HOW TO GET BACK MY INFORMATIONS

My mobile phone is stolen.My card with my number is taken out from mobile,all my paswords is conected to my mobile number.I am log out from all my profiles, including gmail,facebook,Microsoft ,and rest platforms,whats upp and rest.I lost riht to sing in…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-11-27T18:56:40.88+00:00
Nemanja Miric 0 Reputation points
answered 2025-11-27T19:38:24.8633333+00:00
Edward Schlobohm01 10,155 Reputation points Independent Advisor
2 answers

cannot access my microsoft account from my android phone

cannot access my microsoft account from my android phone

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-10-05T18:34:36.38+00:00
Richard Williams 0 Reputation points
commented 2025-10-15T15:50:02.03+00:00
Visit HappyMOODHUB_pro 0 Reputation points
1 answer

Edge on Android phone is not syncing with my tablet.

My phone: My tablet:

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-10-13T16:27:14.49+00:00
Fede 0 Reputation points
answered 2025-10-13T17:13:48.5066667+00:00
JANSHER LIWAG 8,840 Reputation points Independent Advisor
1 answer

how to edit profile?

I want to change my display name because i have to download certificate but my certificate only show my nickname

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-09-11T11:27:25.59+00:00
Nikeisha Putri Azizah 0 Reputation points
answered 2025-09-11T12:04:36.37+00:00
John Jefferson Doyon 65,650 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to get access mySSC account

I have lost all access to mySSC account because I can't get the verification code on my authenticator app. I still have access to the authenticator app but for some reason it didn't save the code that I scanned to get the verification codes for when I…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-08-25T14:47:17.9033333+00:00
Kat Gum 20 Reputation points
accepted 2025-08-25T15:54:37.21+00:00
Kat Gum 20 Reputation points
2 answers

Provile avatars not displaying consistently

Why do my custom avatars display properly in some places, but not in the Profile menu item?

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-08-16T16:50:54.5333333+00:00
Zev G 0 Reputation points
answered 2025-08-19T08:51:45.78+00:00
Lychee-Ng 17,755 Reputation points Microsoft External Staff Moderator
1 answer

Unknown login credentials for multiple sites showing up in my wallet

We keep seeing saved login credentials in my wallet for multiple sites with user names that are completely unfamiliar to us. We have made sure that our profile is not logged into any other device but our home computer. A month ago or so we cleaned up all…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-08-13T15:31:08.23+00:00
Tasneem Pirbhai 0 Reputation points
answered 2025-08-13T19:30:36.7866667+00:00
Paulo GM 63,215 Reputation points Independent Advisor
5 answers

Sign in Problem

I am using Edge, but the browser keeps prompting me to sign in. When I try to sign in, it shows an error (as seen in the image). I have already reset my password and tried logging in, but it still doesn't work. Please help me with this issue, as I won't…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-08-08T09:11:25.5033333+00:00
Sourav JJ4 10 Reputation points
commented 2025-08-10T07:24:01.93+00:00
Sourav JJ4 10 Reputation points
1 answer

That password is incorrect for your Microsoft account error after confirming challenge in Authenticator

When I tried to use a stored payment method in the Edge browser on my Android phone I kept getting this message even after giving the approval with the correct number in the Authenticator app. Then it had me change my password and it still didn't work.…

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-08-03T04:23:57.9466667+00:00
YOLANDA NELSON 0 Reputation points
answered 2025-08-03T04:59:44.84+00:00
Kayece Jan Mae Amizola 13,975 Reputation points Independent Advisor
1 answer

Authenticator login for work account

I'm trying to reset my password for my work login and it keeps giving me a two digit code to enter in order to continue, I can't find anywhere in the app to do this HELP someone please

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-07-15T10:44:31.4233333+00:00
Sharon Andrews 0 Reputation points
answered 2025-07-15T11:37:21.0233333+00:00
Gunasekar N 64,645 Reputation points Independent Advisor
1 answer

Can not sign in to my alternative Hotmail account that I use to receive my bills

My alternative email that I use to pay bills will not allow log on. From the phone it says credentials need to be updated. From the laptop it says 401 error, unhandled rejection.

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-07-10T13:03:58.09+00:00
CJ LLOYD 0 Reputation points
answered 2025-07-10T13:37:34.6866667+00:00
Sumit D - IA 165.2K Reputation points Independent Advisor