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hotmail emails not syncing on web version but accessible on iphone

Judy 20 Reputation points
2026-04-08T03:26:11.3533333+00:00

My hotmail emails (web version) stop showing any emails since I added my hotmail to my iPhone. Emails can be seen on my iPhone but only showing the past 1 month emails.

Outlook | Web | Outlook.com | Email
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  1. Gunasekar N 63,780 Reputation points Independent Advisor
    2026-04-08T04:16:31.3833333+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Open an incognito tab on any web browser and sign in with your Microsoft account here-

    https://outlook.live.com/

    Let me know if you are still unable to see any emails in the Outlook web version.

    Also, try clearing your browsing history, cache, and cookies. Then switch to another browser or network and check whether you can see your emails in the Outlook web version.

    If you have not been receiving any new emails for the past month, make sure you have enough storage in your Microsoft account to send and receive new emails.

    https://outlook.live.com/mail/0/options/accounts-category/storage

    You found this answer helpful.
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  1. Judy 20 Reputation points
    2026-04-08T13:12:10.94+00:00

    Thanks. I’m able to see all my emails by using a different browser on my iPhone. But not on my MacBook.

    I cleared all the cookies of safari. It was still the same. I tried with chrome on my MacBook and my mails for the past 4 months still couldn’t be seen.

    Any ideas?

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