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Cannot create Azure Devops organization, or publisher against existing org

LUKE O'DONNELL 0 Reputation points
2026-04-07T00:49:02.3266667+00:00

I've got a PAYG / Developer personal account in Azure. I'm trying to release an open source extension for vscode, which requires that i use azure devops.

I have one existing organization against my account, and none others. I get permission denied errors when trying to create a publisher against that existing org, despite being the owner/creator. If i try and create a new org, i get an error saying the limit is reached.

My suspicion is that my account is somehow flagged as suspicious or something - as i also can't create a new microsoft account / outlook email. Not sure why, i've had the personal account for over a decade, and have had a PAYG subscription for a couple of azure virtual machines etc for many years.

I've upgraded the account to the Developer support tier, and somehow am still not able to raise a proper support ticket - i just get railroaded into this Q&A form. I think i really need a human to look into my account.

Azure DevOps
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  1. Pravallika KV 12,815 Reputation points Microsoft External Staff Moderator
    2026-04-07T01:17:59.8466667+00:00

    Hi @LUKE O'DONNELL ,

    Thanks for reach out to Microsoft Q&A.

    Azure DevOps now requires each new org to be linked to an active Azure subscription. Make sure your PAYG subscription shows up when you go to https://dev.azure.com =>New organization.

    If your subscription doesn't appear or you get a “limit reached” message, double-check that:

    1. Your PAYG subscription is in “Enabled” state (no billing/suspension issues)
    2. You’re not part of an Azure AD tenant that has a Restrict organization creation policy turned on. If you are, an admin must add you to the allow-list under Org settings =>Microsoft Entra ID.
      • Quick steps to verify:
        1. Sign in to dev.azure.com
        2. Click New organization
        3. Confirm your PAYG subscription is selectable in the billing dropdown
      • If it isn’t, check your Azure portal under Subscriptions for any billing or suspended-state flags.

    Publishing a VS Code extension uses the Visual Studio Marketplace Publisher model, which is separate from your Azure DevOps org creation. You need:

    • To be the owner of the marketplace publisher not just a project admin in DevOps
    • To have accepted the Marketplace terms of service
    • To create a publisher:
      1. Go to https://marketplace.visualstudio.com/manage/publishers
      2. Click New publisher and pick a unique publisher name
      3. Fill in the details and hit Create
    • If you still get “permission denied,” ensure your MSA is in the Publisher Administrators role for that publisher and that you’ve accepted any pending agreements in the portal.

    Hope this helps!

    References:

    1. Create an organization in Azure DevOps
    2. Restrict organization creation via Microsoft Entra tenant policy
    3. Visual Studio Marketplace publishers

    Hope this helps!

    If the resolution was helpful, kindly take a moment to click on User's imageand click on Yes for was this answer helpful. And, if you have any further query do let us know.

    1 person found this answer helpful.

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