Windows App Tutorial Every Log In

Hi Blaise Sanders,

How is your issue going? Has it been resolved yet? If it has, please consider accepting the answer as it helps others sharing the same problem benefit too. Thank you :)

VP

HI Blaise Sanders,

The recurring tutorial in the Windows App is typically caused by session data being wiped when the user logs off or closes the application. In shared Azure Virtual Desktop environments, this happens either due to the built-in Auto Logoff feature clearing local caches for security, or because the application's local data folders are excluded from roaming in your environment's configuration. This is exactly why deleting the user's FSLogix profile and starting from ground zero did not resolve the issue. A fresh profile simply resets the environment, causing the application to treat every subsequent launch as a brand new first run.

To permanently stop the tutorial from appearing, you need to push a specific registry configuration to your Azure Virtual Desktop session hosts using Group Policy, Microsoft Intune, or by directly updating your golden image. You will need to navigate to the HKEY_LOCAL_MACHINE hive, open the SOFTWARE folder, then Microsoft, and finally select the Windows365 key. Inside this key, create a new REG_DWORD value named SkipFRE and set its value data to 1. Applying this at the local machine level forces the application to completely bypass the First Run Experience for all users, instantly resolving the loop regardless of your profile management setup.

Hope this answer brought you some useful information. If it did, please hit “accept answer”. Should you have any questions, feel free to leave a comment.

VP

This behavior is typically caused by Windows App not persisting the “first run” state correctly for the signed-in profile on that device or session. In an AVD environment, this can happen if user profile data or app data is being discarded or not written back between sessions (for example, when profiles are non-persistent or roaming is misconfigured), so Windows App always thinks it is running for the first time.

To stop the tutorial from appearing every time, ensure that:

1. Windows App is installed and opened inside a user session where profile changes are persisted (for example, a properly configured FSLogix or other profile solution, not a temporary profile).
2. The user completes or skips the tour once, then signs out and back in to confirm that the profile and app settings are saved.
3. If the issue continues for all users, review the AVD image and profile configuration so that Windows App’s local settings are not reset at each logon.

If the problem persists only for some users, compare their profile handling and any policies that might clear app data at logoff.

For ongoing issues or suspected bugs in Windows App behavior, feedback can be submitted directly from Windows App using Feedback Hub:

1. Open Windows App.
2. Select the Feedback tab (this opens Feedback Hub with Windows App context).
3. Select Give new feedback, describe the repeated tutorial issue, and submit.

References:

• Get started with Windows App to connect to devices and apps (azure-virtual-desktop)
• Get started with Windows App to connect to devices and apps (dev-box)