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I need to request a CosmoDB database restore

Peter Bojanczyk 20 Reputation points
2026-03-25T18:48:22.81+00:00

I have a cosmoDB that's has backups configured using the legacy periodic backup mode and I need to restore that database. There is no restore option available based on my research, it says I need to open a ticket with support. I've tried to open one up but I having touble finding the options to do so.

Azure Cosmos DB
Azure Cosmos DB

An Azure NoSQL database service for app development.

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  1. Manoj Kumar Boyini 12,560 Reputation points Microsoft External Staff Moderator
    2026-03-27T14:42:21.6866667+00:00

    Hi Peter Bojanczyk

    For Azure Cosmos DB accounts using legacy Periodic backup, restore is not self‑service and must be performed through Azure Support.

    The database account has already been successfully restored. Please validate whether the required data is available in the restored account.

    After validating or migrating the data, please delete the restored account to avoid additional charges.

    To avoid this in the future, consider either:

    ->Increasing the periodic backup retention, or
    ->Continuous backup mode for restore capability.

    Hope this helps, Please let us know if you have any questions and concerns.

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