Hello,
You’re in a situation where BitLocker is doing exactly what it was designed to do: each encrypted volume has its own recovery key, and unlocking one partition doesn’t automatically give you access to the others. The text file you found with a numeric password and an External Key ID is important, but you can’t “bypass” the BitLocker prompt—Windows only accepts valid recovery keys or passwords that match the volume’s protector.
Here’s how you can use what you have. If the numeric string in that file is a 48‑digit recovery password, you can feed it directly into BitLocker. In PowerShell, run:
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manage-bde -unlock E: -RecoveryPassword 123456-123456-123456-123456-123456-123456-123456-123456
Replace E: with the actual drive letter assigned to the data volume, and replace the digits with the exact 48‑digit password from your file. That is the supported way to unlock using a recovery password.
If instead the file contains an External Key ID but not the full recovery password, that ID is only a reference pointer. It tells you which recovery key file (.BEK) or record in Azure AD/Microsoft Account corresponds to that volume. You cannot unlock with the ID alone. You would need the actual .BEK file (commonly stored on a USB drive during setup) or the 48‑digit recovery password associated with that ID. Without the full key, Windows will not unlock the volume.
So the immediate step is to confirm whether the numeric string you have is indeed the 48‑digit recovery password. If it is, use manage-bde as shown above. If it’s only an identifier, you’ll need to locate the corresponding recovery key file or check again in your organization’s Azure AD portal under Devices > BitLocker keys for that specific volume.
There is no supported command to bypass BitLocker with just an ID. Either the recovery password or the external key file must be present. If you can’t locate the actual key, the data volume will remain inaccessible.
I hope you've found something useful here. If it helps you get more insight into the issue, it's appreciated to accept the answer. Should you have more questions, feel free to leave a message. Have a nice day!
Domic Vo.