Clear cache

Dear Robyn Locke - Personal,

I understand you were asked to clear the browser cache in Microsoft Edge, and I’m happy to point you in the right direction. 

At this point, I recommend that you can review and try the steps provided in the AI-generated answer on your thread. The AI-generated answer has already outlined how to clear the cache through Edge Settings.  

If you prefer a quicker option, you can also press Ctrl + Shift + Delete to open the Clear browsing data window directly in Microsoft Edge. This shortcut takes you to the same clearing option as going through Settings, so you can choose whichever method feels easier and more convenient for you. 

You can try the steps below:

• Open Microsoft Edge. 
• Press Ctrl + Shift + Delete to open the Clear browsing data window.  
• Under Time range, choose All time if the program did not ask for a different range. Microsoft states that Edge lets you choose the time range for the browsing data you want to remove.  
• Select Cached images and files.  If the program also asked you to remove session/sign-in data, you could additionally select Cookies and other site data. Edge allows you to choose which types of browsing data to clear.  
• Click Clear now.  
• Close Edge completely, reopen it, and then try the website again. 

You can also press Ctrl + Shift + R to reload the page without using cached content or open the site in an InPrivate window with Ctrl + Shift + N to check whether stored browser data is affecting the website. 

I hope these steps help clear the cache in Edge and improve the issue with the website. Wishing you a smoother experience. 

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To clear the cache (and other browsing data) in Microsoft Edge on Windows 10:

1. Open Microsoft Edge.
2. Select Settings and more (the three dots in the upper-right corner).
3. Select Settings.
4. Go to Privacy, search, and services.
5. Under Clear browsing data, select Choose what to clear next to Clear browsing data now.
6. Under Time range, choose All time (or another range if specified by the program).
7. Select Cached images and files. If instructed, also select Browsing history, Cookies and other site data, or other items.
8. Select Clear now.

If asked to clear data every time Edge closes:

1. In the same Privacy, search, and services page, under Clear browsing data, select Choose what to clear every time you close the browser.
2. Turn on the toggles for the data types that should be cleared on close.

References:

• View and delete browser history in Microsoft Edge
• Microsoft Edge, browsing data, and privacy
• What to do if Microsoft Edge isn't working
• Use a screen reader to clear browsing data in Microsoft Edge