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explore Bing not working

michael bolden 10 Reputation points
2026-02-15T15:48:27.95+00:00

cannot get my explore Bing to work I click on it, but it does not work

Microsoft Edge | Website issues | Windows 10
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  1. Thomas4-N 13,065 Reputation points Microsoft External Staff Moderator
    2026-02-17T10:26:54.0366667+00:00

    Hello michael bolden, welcome to Microsoft Q&A forum.

    To help figure out what's going on, I need to understand a bit more about the issue:

    1. Where is the "explore Bing" button/feature you're clicking? (Bing homepage, Edge sidebar, Microsoft Rewards page, etc.)
    2. What exactly happens when you click it? (Nothing happens, error message, wrong page loads, etc.)
    3. Did this work before, or is this the first time you're trying it?

    This will help determine if it's a profile-specific issue or something broader.

    In the meantime, you can try creating a new Edge profile to see if this resolves it:

    1. Go to edge://settings/profiles
    2. Click "Add profile"
    3. Set it up and test if "explore Bing" works there

  2. Q&A Assist
    2026-02-15T15:50:07.7766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you're having trouble getting the Explore Bing feature to work, it could be due to several reasons. Here are some steps you can try to troubleshoot the issue:

    1. Check Internet Connection: Ensure that your internet connection is stable and working properly.
    2. Browser Compatibility: Make sure you are using a compatible browser, such as Microsoft Edge, and that it is updated to the latest version.
    3. Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can resolve issues with web applications.
    4. Disable Extensions: Browser extensions can sometimes interfere with website functionality. Try disabling any extensions and see if that resolves the issue.
    5. Restart the Browser: Close and reopen your browser to see if that helps.
    6. Try a Different Browser: If the issue persists, try accessing Explore Bing from a different web browser to see if the problem is specific to your current browser.

    If none of these steps work, you may want to check for any known issues with Bing or reach out to Microsoft support for further assistance.

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