How to get the printer in the printer choice from the menu

Hi,

Thanks for posting your concern here in the Microsoft Community! I know how frustrating it can be when your windows isn’t working properly.

To help you better, could you let me know which specific Printer model you're using? Once I have that info, I’ll be happy to share some steps that might help resolve the issue.

Feel free to reply anytime I'm here to help!

If your printer is not found after a Microsoft update, there are several steps you can take to troubleshoot the issue:

1. Check Printer Connection: Ensure that your printer is properly connected to your computer or network. If it's a USB printer, try connecting it to a different USB port. For network printers, verify that the printer is connected to the same network as your computer.
2. Run the Printer Troubleshooter: Windows has a built-in troubleshooter that can help identify and fix printer issues. You can access it by going to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer.
3. Reinstall Printer Drivers: Sometimes, after an update, the printer drivers may become corrupted. Uninstall the printer from Settings > Devices > Printers & scanners, then reinstall it. Make sure to download the latest drivers from the printer manufacturer's website if necessary.
4. Check for Windows Updates: Ensure that your Windows is fully updated. Sometimes, additional updates may resolve compatibility issues with printers.
5. Use Windows Update to Install Drivers: When adding the printer, select The printer that I want isn't listed, then choose Add a local printer or network printer with manual settings. On the Install the printer driver page, select Windows Update to get the latest drivers available from Microsoft.
6. Check Printer Status: Make sure the printer is turned on and not showing any error messages. You can also print a test page directly from the printer to confirm it is functioning correctly.

If these steps do not resolve the issue, you may need to check the printer's compatibility with the current version of Windows or consult the manufacturer's support for further assistance.

References:

• Not all printer drivers downloaded from Windows Update are listed in Add Printer wizard
• Universal Print troubleshooting guide
• How to find a compatible printer driver for a computer that's running a 64-bit version of Windows