Share via

Microsoft Edge Browser Crashes on Second Click of Video Full-Screen Button on macOS Ventura 13.3.1

Anonymous
2023-05-29T08:01:01+00:00

Hello Microsoft Community,

I'm experiencing a recurring issue with the Microsoft Edge Browser (version 113.0.1774.57 (x86_64)) on my MacBook Pro 2020 with Intel cores, running macOS Ventura 13.3.1. The problem occurs when interacting with video players on websites, such as YouTube.

Steps to reproduce the issue:

  1. Open Microsoft Edge browser.
  2. Go to a website with a video player (e.g., YouTube).
  3. Play a video and click the full-screen button at the bottom right corner. The video enters full-screen mode as expected.
  4. Exit full-screen mode by pressing the same button or the Esc key.
  5. Click the full-screen button again, either on the same video or another video.

Expected result:
The video should enter full-screen mode again without any issues.

Actual result:
The Microsoft Edge browser crashes after the second click of the full-screen button.

This issue occurs consistently after every browser restart, and it affects all websites with video players that I have tested so far. It significantly hampers my ability to watch videos in full-screen mode. I would appreciate any assistance in resolving this problem or any suggestions on potential workarounds.

Thank you in advance for your help.

Best regards,

Runqiu

Microsoft Edge | Browser crashes or stops working | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. paulr0511 44,175 Reputation points Independent Advisor
    2023-05-29T10:05:38+00:00

    Good day Runqiu, thanks for your question. I am glad to be able to provide assistance to you today. As this looks like this just happened after a recent update of the browser, kindly head over to the link below and try to download and install a different version and see how it goes and before doing that uninstall first the current version that you have on your end.

    https://www.microsoft.com/en-us/edge/business/d...

    • Scroll down the page and look for “ Looking for an older version of Edge?”
    • Select the channel/version 113
    • Select the build 113.0.1774.50, 113.0.1774.42 or 113.0.1774.35 or you can try each one of them as well
    • Select the platform macOS Universal and then download it

    Regards,

    Paul R.

    0 comments