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TermService Remote Desktop Services - Do I need this? What services are dependent on it?

Anonymous
2015-12-29T17:45:22+00:00

Hi -

I'm running Windows 10 64 bit on a Dell E7450.  TermService (Remote Desktop Services) is running.  

What is TermService for?  I can't find any reasonable , human explanation - emphasis on "reason"!

If I try to stop it, I get the error message:  

"Unable to stop service.  The operation could not be completed. A stop control has been sent to a service that other running services are dependent on."

How do I find out what other services are dependent on it?

Windows for business | Windows Server | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2015-12-30T00:45:00+00:00
    1. I have not installed Citrix.  I HAVE installed Carbonite, Microsoft Office Professional 2013, Adobe Standard XI,  Compatibility Pack for the 2007 Office System, Google Chrome, McAfee Total Protection, ScanSnap Manager (for scanner), Spybot, Turbolister (for listing on Ebay), and Tea Time (compilation of magazines from Hoffman Media in electronic form).
    2. Have you tried to use remote desktop connection prior to the issue?  I have not – and don’t intend to.
    3. Are you getting any error message on the Computer?  No.

    Basically, I just want to know what it is and if I need it.  But I can’t find out what it is – and it won’t let me turn it off.

    I DO notice in my software a “Citrix Online Launcher”, but that was on the computer when I got it from Dell.

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  2. Anonymous
    2015-12-29T21:42:24+00:00

    Hi Stricklin,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

    The issue could be related to a third party software which uses some services.

    To assist you better, please provide the information:

    1. Have you installed any third party software such as Citrix in the Computer?
    2. Have you tried to use remote desktop connection prior to the issue?
    3. Are you getting any error message on the Computer?

    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.

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  3. Anonymous
    2016-01-01T03:24:12+00:00

    Hi Stricklin,

    Thank you for your response with the current status of the issue. 

    Refer to the below methods and check if it helps.

    Method 1: I would suggest you to boot the Computer in Safe Mode and check if the issues is occurring or not. After following the below steps from the link. Under the options. Please select Safe Mode.

    http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

    If you the issue still persist, refer to the below method.

    Method 2: I suggest you to temporarily disable the antivirus and check if it helps.

    Disable Anti virus:

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.

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