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remote desktop will not accept my password

Anonymous
2009-10-27T22:17:15+00:00

I Have 2 Window 7 Ultimate PC's,my problem is when i try to remote desktop from one PC to the other the login screen comes up fine so i know the IP adress is right,but when i enter the password it says your crendentials did not work,login failed,i know the password and user i entered is right,i have tried disableing the firewalls,and removing the password from the remote machine,also have made sure that the options to allow remote desktop where right,.

Thanks for any help

Windows for business | Windows Server | User experience | Session connectivity

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  1. Anonymous
    2009-10-28T22:12:18+00:00

    Hi Lou6116,

    Welcome to Microsoft 7 answers Forum!

    1.      Click on Remote Desktop Connection in the Start.

    2.      Click on Options.

    3.      Click on Advanced tab.

    4.      Click on Settings under “Connect it from anywhere”.

    5.      Click “Automatically Detect RD gateway Server Settings”.

    6.      Click OK.

    You may also try the steps below:

    **1.**Go to Control Panel>System>Advanced System Settings

    2. Go to Remote tab.

    3. Under Remote Assistance, put a check mark on Allow Remote Assistance connections to this computer

    Note: This automatically adds Remote Desktop exception in Windows Firewall.

    4. Click on Advanced...

    Click this bar to view the full image.

    5. Put a check mark on Allow this computer to be controlled remotely.

    6. Click on OK.

    Note: This automatically adds Remote Assistance exception in Windows Firewall.

    Let me know if this worked.

    Swathi B  - Microsoft Support.

    Visit our Microsoft Answers Feedback Forumand let us know what you think.

    40+ people found this answer helpful.
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  1. Anonymous
    2010-01-06T21:09:48+00:00

    Had the same problem as OP.

    I repair computers for a living and have setup remote desktop for many people both on a lan and well as over the internet.  After check all the setting, firewall ip name etc. here is what it turned out to be for one of my customers.

    When the customers son installed Windows 7 Pro he used the name of Bill, he went ahead and installed all the drivers, programs etc that his dad wanted.  When Bill brought the computer over to dad house and started it up dad wanted the user name changed to John. So instead of creating a new user of John they just changed the user name from Bill to John.  There is only 1 user on this computer.

    When you connect to this computer with remote desktop the default name is John, all password authentication fails for John. What he has to do is; click on other user type in Bill enter the password and presto it works.

    Chalk up another "Glitch" for Mircosoft

    Ross

    40+ people found this answer helpful.
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  2. Anonymous
    2010-11-29T02:12:16+00:00

    Thanks for this solution Ross. As a note to others, if you have changed the name and forgotten what the old one was (like me), then you can navigate to

    1. ****Go to Control Panel>System>Advanced System Settings
    2. Remote Tab
    3. Click Select Users
    4. Underneath the textbox you should see something that says - 'blank' already has access

    9 people found this answer helpful.
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  3. Anonymous
    2012-02-08T10:53:33+00:00

    According to this blog entry on the Remote Desktop Services blog Remote Desktop [RDC] login credentials are stored locally on the RDC client. So have you tried to delete the saved login ID and password then retry the connection?

    http://blogs.msdn.com/ts/archive/2007/01/22/vista-remote-desktop-connection-authentication-faq.aspx#_Saved_credentials_do

    http://theillustratednetwork.mvps.org/ScreenShots/XP/RDPLogin.JPG

    Remember the RDC login ID and password are for an account on the RDC host computer even though they are stored on the RDC client computer.

    2 people found this answer helpful.
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  4. Anonymous
    2010-07-26T07:09:43+00:00

    Thanks Ross, after hours of searching your answer has saved me!!!!

    Cheers

    JJ

    2 people found this answer helpful.
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