Dear Caroline Kuebler,
Thank you for reaching out to the Microsoft Q&A Forum.
You could try some solutions below to solve this issue:
- Switch from a Microsoft account to a Local account:
- Press Windows + I to open Settings.
- Select Accounts > Your info.
- Under "Account settings," click Sign in with a local account instead.
- Follow the on-screen prompts to create a local account, including entering a new username and password.
- Once completed, restart your device to test the local login.
- Disable automatic sign-in on startup:
- Press Windows + R, type
netplwiz, and press Enter.
- In the User Accounts window, select your account from the list.
- Uncheck the box labeled Users must enter a username and password to use this computer.
- Click Apply, then enter your current password when prompted.
- Click OK and restart your device. The system will now boot directly to the desktop.
- Remove Microsoft account from a specific device or app:
- From Windows: In Settings > Accounts > Access work or school (or Email & accounts), select the Microsoft account and click Remove. Confirm the action.
- From Microsoft Edge: Open Edge, click your profile icon in the top-right corner, select Manage profile settings > Sign out.
- From Office Apps: In any Office application, go to File > Account > Sign out.
- After signing out, restart the app or device to ensure the change takes effect.
I hope these steps could help. Please let me know if you have any further issues.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.